Client Support Administrator - Vereeniging

Placements24; Vereeniging; Presencial; ZAR 180.000 - 280.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive annual salary

Medical aid

Generous paid time off

Professional development and training

Office environment in Vereeniging

Team events and social activities

Descripción de la vacante

Placements24 in Vereeniging, Gauteng, is seeking a diligent Client Support Administrator to manage client communications, maintain records, and process requests in an office-based environment during business hours. This role requires attention to detail, proactive communication, and reliable attendance.

You will work with CRM and MS Office, coordinate with internal teams, prepare reports, and help onboard new clients while delivering professional service and accuracy.

Formación

• Proven experience in an administrative or client support role.
• Strong organizational/time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with CRM software is highly desirable.
• Ability to multitask and prioritize tasks effectively.
• A professional demeanor and strong work ethic.
• Must be based in or able to commute reliably to Vereeniging, Gauteng.
• Detail-oriented with a commitment to accuracy.
• Ability to work independently and as part of a team.

Responsabilidades

• Serve as a primary point of contact for client inquiries and support requests.
• Manage and maintain client records and databases.
• Process client orders, requests, and updates efficiently.
• Communicate effectively with clients via phone, email, and in-person.
• Coordinate with internal departments to ensure client needs are met.
• Prepare reports and documentation related to client interactions and service delivery.
• Assist with client onboarding and initial setup processes.
• Resolve client issues and complaints in a timely and professional manner.
• Ensure all client-related activities are accurately logged.
• Contribute to improving client support processes and workflows.

Conocimientos

Organizational skills

Time management

Communication skills

Interpersonal skills

Detail-oriented

Professional demeanor

Herramientas

Microsoft Office Suite

CRM software

Descripción del empleo

About the Role

Our client is looking for a diligent and organized Client Support Administrator to join their team in Vereeniging, Gauteng. This role is integral to ensuring the smooth operation of client services and maintaining high levels of customer satisfaction. The successful candidate will be responsible for managing client communications, processing requests, and providing essential support. This is an office-based position, requiring your presence at our client's Vereeniging facility during business hours. We seek individuals who are detail-oriented, proactive, and possess excellent communication skills. This is an excellent opportunity to contribute to a reputable organization and develop your administrative and client support expertise.

Key Responsibilities

• Serve as a primary point of contact for client inquiries and support requests.
• Manage and maintain client records and databases.
• Process client orders, requests, and updates efficiently.
• Communicate effectively with clients via phone, email, and in-person.
• Coordinate with internal departments to ensure client needs are met.
• Prepare reports and documentation related to client interactions and service delivery.
• Assist with client onboarding and initial setup processes.
• Resolve client issues and complaints in a timely and professional manner.
• Ensure all client-related activities are accurately logged.
• Contribute to improving client support processes and workflows.

Requirements

• Proven experience in an administrative or client support role.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with CRM software is highly desirable.
• Ability to multitask and prioritize tasks effectively.
• A professional demeanor and strong work ethic.
• Must be based in or able to commute reliably to Vereeniging, Gauteng.
• Detail-oriented with a commitment to accuracy.
• Ability to work independently and as part of a team.

Benefits

• Competitive annual salary.
• Opportunity to work within a professional office environment in Vereeniging.
• Comprehensive benefits package including medical aid.
• Generous paid time off.
• Opportunities for professional development and training.
• A stable and supportive work culture.
• Team events and social activities.
• Exposure to diverse client management scenarios.
• Contribute to a company with a strong commitment to service excellence.