Client Support Administrator

Placements24; Gqeberha; Hybrid; ZAR 83,000 - 152,000; Part time

Benefits offered by this job

Part-time hours

Remote options

Professional development

Supportive team culture

Job summary

Placements24 is seeking a detail-oriented Client Support Administrator in Port Elizabeth to join the team on a flexible, part-time basis. The role focuses on supporting clients, managing administrative tasks, and maintaining strong client relationships with efficient communication between clients and internal teams.

The ideal candidate will have experience in administrative or client support roles, strong organizational and communication skills, and proficiency in Microsoft Office.

Qualifications

• Proven experience in administrative or client support.
• Excellent organizational and time management skills.
• Proficient in Word, Excel, Outlook.
• Strong written and verbal communication skills.
• Ability to work independently in a remote or hybrid setting.
• Keen eye for detail and accuracy.

Responsibilities

• Manage and process client requests and inquiries efficiently and accurately.
• Maintain client records and databases with data integrity and confidentiality.
• Coordinate client onboarding processes and provide necessary documentation.
• Liaise with internal teams to resolve client issues and ensure timely service delivery.
• Prepare reports and summaries related to client interactions and account status.
• Assist with administrative tasks to support the client services department.

Skills

Administrative experience

Organizational skills

Microsoft Office proficiency

Written and verbal communication

Independent work in remote/hybrid

Detail-oriented

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

About the Role

Our client is seeking a detail-oriented and proactive Client Support Administrator to join their team, supporting clients in Port Elizabeth . This role is pivotal in ensuring smooth client operations, managing administrative tasks, and providing responsive support to address client needs and inquiries. You will play a key role in maintaining positive client relationships and facilitating efficient communication between clients and internal departments. This is an excellent opportunity for an organized individual with strong administrative and communication skills to make a significant impact. The role offers a flexible, part-time schedule with the potential for remote work.

Key Responsibilities

• Manage and process client requests and inquiries efficiently and accurately.
• Maintain client records and databases, ensuring data integrity and confidentiality.
• Coordinate client onboarding processes and provide necessary documentation.
• Liaise with internal teams to resolve client issues and ensure timely service delivery.
• Prepare reports and summaries related to client interactions and account status.
• Assist with administrative tasks to support the client services department.

Requirements

• Proven experience in an administrative or client support role.
• Excellent organizational and time management skills.
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Effective written and verbal communication skills.
• Ability to work independently and manage multiple priorities in a remote or hybrid setting.
• A keen eye for detail and a commitment to accuracy.

Benefits

• Part-time hours offering excellent work-life balance.
• Competitive hourly rate.
• Flexible working arrangements, including remote options.
• Opportunities for professional development and skill enhancement.
• Supportive team environment and positive company culture.