Client Relationship Specialist

Placements24; Vereeniging; Hybrid; ZAR 279,000 - 502,000; Full time

Benefits offered by this job

Salary + commission

Healthcare and retirement benefits

Career growth opportunities

Dynamic collaborative environment

Hybrid work arrangements

Job summary

Placements24 in Vereeniging seeks a proactive Client Relationship Specialist to nurture and grow key client accounts within a hybrid work setup. You will be the primary contact for clients, delivering tailored solutions and ensuring high satisfaction across a diverse portfolio in Gauteng.

Join a dynamic, collaborative team offering growth opportunities, a competitive salary with commission, and comprehensive benefits while you help shape client success in a thriving market.

Qualifications

• Proven experience in client relationship management, account management, or a similar client-facing role.

Responsibilities

• Manage a portfolio of client accounts as the primary point of contact.
• Develop and maintain relationships with key client stakeholders.
• Understand client needs and provide tailored solutions and support.
• Regularly communicate with clients to provide updates and gather feedback.
• Resolve client issues promptly, coordinating with internal departments as needed.
• Contribute to client retention and growth strategies.

Skills

Client-facing

Communication

Negotiation

CRM software

Tools

CRM software

Business tools

Job description

About the Role

Our client is seeking a proactive and dedicated Client Relationship Specialist to join their team in Vereeniging . This role is pivotal in building and maintaining strong, long-lasting relationships with our clients, ensuring their needs are met and their satisfaction is maximized. You will act as a key point of contact, providing exceptional service and support. This position offers a fantastic opportunity to contribute to a growing company and develop your career within the bustling Gauteng province, working within a professional and supportive setting.

Key Responsibilities

• Manage a portfolio of client accounts, acting as their primary point of contact.
• Develop and maintain strong relationships with key client stakeholders.
• Understand client needs and provide tailored solutions and support.
• Regularly communicate with clients to provide updates, gather feedback, and identify opportunities.
• Resolve client issues promptly and effectively, coordinating with internal departments as needed.
• Contribute to client retention and growth strategies.

Requirements

• Proven experience in client relationship management , account management, or a similar client-facing role.
• Excellent communication, negotiation, and interpersonal skills.
• Strong understanding of customer service principles and best practices.
• Ability to manage multiple priorities and work effectively in a hybrid work model.
• Proficiency in CRM software and other relevant business tools.
• A proactive approach to problem-solving and client satisfaction.

Benefits

• Competitive salary and commission structure.
• Comprehensive medical, dental, and retirement benefits.
• Opportunities for professional growth and career advancement.
• A dynamic and collaborative work environment in Vereeniging .
• Flexible hybrid working arrangements.