Client Success Liaison - Relationship Lead (Kimberley)

Placements24; Noord-Kaap; On-site; ZAR 300,000 - 480,000; Full time

Benefits offered by this job

Performance-based bonus

Professional development

Job summary

Placements24 in Kimberley, Northern Cape is seeking a professional Client Liaison Officer to manage client relationships and communications directly with a diverse clientele. You will be the primary contact, coordinate meetings, and ensure smooth project updates in a dynamic consultancy setting.

The ideal candidate will have 3+ years in client relations, excellent interpersonal and negotiation skills, and hands-on experience with CRM software and MS Office.

Qualifications

• 3+ years in client relations or related role.
• Strong communication and negotiation skills.
• Proficient with CRM software and MS Office.

Responsibilities

• Serve as main contact for assigned clients and manage all communications.
• Schedule meetings, prepare status updates, and present reports.
• Address inquiries promptly and coordinate with internal teams.
• Support onboarding and contract renewals; gather feedback for improvement.
• Build long-lasting client relationships to support retention.

Skills

Client relations

Account management

Communication

Negotiation

Time management

Tools

CRM software

Microsoft Office

Job description

Placements24 in Kimberley, Northern Cape is seeking a professional Client Liaison Officer to manage client relationships and communications directly with a diverse clientele. You will be the primary contact, coordinate meetings, and ensure smooth project updates in a dynamic consultancy setting.

The ideal candidate will have 3+ years in client relations, excellent interpersonal and negotiation skills, and hands-on experience with CRM software and MS Office.