CLIENT LIAISON

CVQuest; Boksburg; Sur place; ZAR 67 000 - 156 000; Plein temps

Résumé du poste

CVQuest is seeking a motivated Client Liaison in Gauteng to build strong relationships with clients while addressing queries and requests. You will work with internal teams to ensure client satisfaction and assist with onboarding.

Responsibilities include promoting services, monitoring accounts, and resolving concerns professionally. The role requires Matric and excellent communication plus teamwork skills.

Qualifications

• Matric certificate is required or equivalent.
• Previous client liaison or customer service experience is advantageous.
• Strong communication and interpersonal skills are essential.
• Ability to work independently and as part of a team.

Responsabilités

• Communicate with clients to address queries and requests.
• Build and maintain positive client relationships.
• Liaise with internal teams to ensure client satisfaction.
• Communicate client feedback and requirements.
• Identify opportunities to promote additional products and services.
• Assist with onboarding new clients.
• Monitor client accounts and maintain accurate records.
• Resolve client concerns efficiently and professionally.

Connaissances

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Problem solving

Self-motivated

Goal-oriented

Teamwork

Formation

Matric certificate

Outils

Microsoft Office

Description du poste

We are looking for a motivated, goal-driven, and adaptable individual to join our team as a Client Liaison. The ideal candidate must be confident, proactive, and able to build strong client relationships while handling challenges professionally.

Key Responsibilities

• Communicate with clients and assist with queries and requests.
• Build and maintain positive client relationships.
• Liaise with internal teams to ensure client satisfaction.
• Communicate client feedback and requirements.
• Identify opportunities to promote additional products and services.
• Assist with onboarding new clients.
• Monitor client accounts and maintain accurate records.
• Resolve client concerns efficiently and professionally.

Requirements

• Matric certificate.
• Previous client liaison or customer service experience will be an advantage.
• Good communication and interpersonal skills.
• Strong organisational and multitasking abilities.
• Excellent problem-solving skills.
• Computer literacy, including Microsoft Office.
• Ability to work independently and as part of a team.
• A self-motivated and goal-oriented attitude.

Working Hours

Monday – Friday: 08:00 – 17:00

Position Type

Full-time

Salary

R6,000 – R14,000 per month