Client Relationship Manager

Placements24; Paarl; Hybrid; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Commission opportunities

Hybrid schedule

Medical benefits

Retirement benefits

Paid time off

Professional growth

Job summary

Placements24 is seeking an experienced Client Relationship Manager in Paarl to nurture key client partnerships and drive satisfaction. You will manage day-to-day client interfaces, identify growth opportunities, and coordinate with internal teams to meet project requirements.

The role supports a hybrid work environment, offering competitive compensation and opportunities for professional growth within a dynamic client-facing setting.

Qualifications

• Bachelor's degree in Business, Marketing, or a related discipline.
• Proven work experience as a Client Relationship Manager or similar account management role.
• Demonstrated ability to communicate, present, and influence effectively at all levels of the organization.
• Strong negotiation and problem-solving skills.
• Proficiency in CRM software and project management tools.
• Experience working in a hybrid or client-facing capacity.

Responsibilities

• Develop and maintain strong, long-lasting client relationships.
• Oversee the day-to-day client interface and ensure client satisfaction.
• Identify opportunities for growth within existing accounts and present relevant solutions.
• Collaborate with internal teams to deliver on client expectations and project requirements.
• Conduct regular business reviews with clients to assess satisfaction and future needs.
• Address client concerns and resolve issues promptly.

Skills

Communication

Negotiation

CRM software

Project management

Hybrid experience

Education

Bachelor's degree in Business/Marketing

Tools

CRM software

Project management tools

Job description

About the Role

Our client is looking for an experienced and driven Client Relationship Manager to join their team in Paarl . This role is pivotal in nurturing and expanding relationships with key clients, ensuring their needs are understood and met with exceptional service and strategic solutions. You will act as the primary point of contact, fostering loyalty and driving client satisfaction. This is an excellent opportunity to leverage your expertise in account management and customer success within a dynamic, hybrid work environment, contributing to long-term client partnerships and business growth.

Key Responsibilities

• Develop and maintain strong, long-lasting client relationships.
• Oversee the day-to-day client interface and ensure client satisfaction.
• Identify opportunities for growth within existing accounts and present relevant solutions.
• Collaborate with internal teams to deliver on client expectations and project requirements.
• Conduct regular business reviews with clients to assess satisfaction and future needs.
• Address client concerns and resolve issues in a timely and effective manner.

Requirements

• Bachelor's degree in Business, Marketing, or a related discipline.
• Proven work experience as a Client Relationship Manager or in a similar account management role.
• Demonstrated ability to communicate, present, and influence effectively at all levels of the organization.
• Strong negotiation and problem-solving skills.
• Proficiency in CRM software and project management tools.
• Experience working in a hybrid or client-facing capacity.

Benefits

• Competitive salary with performance-based commission opportunities.
• Flexible hybrid work schedule.
• Comprehensive medical, dental, and retirement benefits.
• Generous paid time off and company holidays.
• Support for continuous professional growth and development.