Account Manager - Winelands Region

Placements24; Paarl; Hybrid; ZAR 480,000 - 600,000; Full time

Benefits offered by this job

Bonuses

Hybrid work

Medical aid

Retirement fund

Career development

Travel allowance

Job summary

Placements24 is seeking an Account Manager to join our team, focusing on Paarl-area clients with a hybrid work model balancing in-person engagement and remote administration.

The role requires building strong client relationships, driving growth within existing accounts, and delivering exceptional service to ensure client satisfaction. A background in business, marketing, or related field is preferred, with 3+ years in account management or client-facing sales.

Qualifications

• Minimum 3 years of experience in account management or a related client-facing sales role.
• Proven ability to build and maintain strong, long-lasting customer relationships.
• Excellent communication, negotiation, and problem-solving skills.
• Strong organizational skills and the ability to manage multiple accounts simultaneously.
• Proficiency in CRM software and standard business tools.
• A degree in Business, Marketing, or a related field is preferred.

Responsibilities

• Manage a portfolio of key accounts, acting as the primary point of contact.
• Develop and execute strategies to deepen client relationships and increase account value.
• Identify and pursue upselling and cross-selling opportunities within existing accounts.
• Ensure client satisfaction by proactively addressing needs and resolving issues.
• Conduct regular client reviews and provide performance reports.
• Collaborate with internal teams to ensure successful delivery of products and services to clients.

Skills

Account management

Client relationship building

Communication

Negotiation

Problem solving

Organization

Education

Degree in Business/Marketing or related field

Tools

CRM software

Job description

About the Role

Our client is seeking a skilled and relationship-oriented Account Manager to join their team, focusing on clients in the beautiful Paarl area and surrounding regions. This hybrid role requires a blend of in-person client engagement and remote administrative work, ensuring seamless management of key accounts. You will be responsible for nurturing client relationships, identifying opportunities for growth within existing accounts, and ensuring client satisfaction through exceptional service. This position offers a fantastic opportunity to excel in client management within a thriving business environment.

Key Responsibilities

• Manage a portfolio of key accounts, acting as the primary point of contact.
• Develop and execute strategies to deepen client relationships and increase account value.
• Identify and pursue upselling and cross-selling opportunities within existing accounts.
• Ensure client satisfaction by proactively addressing needs and resolving issues.
• Conduct regular client reviews and provide performance reports.
• Collaborate with internal teams to ensure successful delivery of products and services to clients.

Requirements

• Minimum of 3 years of experience in account management or a related client-facing sales role.
• Proven ability to build and maintain strong, long-lasting customer relationships.
• Excellent communication, negotiation, and problem-solving skills.
• Strong organizational skills and the ability to manage multiple accounts simultaneously.
• Proficiency in CRM software and standard business tools.
• A degree in Business, Marketing, or a related field is preferred.

Benefits

• Competitive base salary with performance-based bonuses.
• Hybrid work model offering flexibility and work-life balance.
• Comprehensive medical aid and retirement fund options.
• Opportunities for professional development and career advancement.
• Travel allowance for client meetings within the designated region.