Client Relationship Advisor

Placements24; LegKraal Gate; Hybrid; ZAR 240,000 - 340,000; Full time

Benefits offered by this job

Hybrid work

Health benefits

Career development

Commission/Bonus

Job summary

Placements24 is seeking a Client Relationship Advisor to join a hybrid team in Mahikeng. You will nurture and strengthen relationships with a portfolio of clients, delivering personalized guidance and proactive support to enhance the client experience.

The role requires a bachelor's degree in a business-related field, client-relations or account-management experience, strong communication and negotiation skills, and proficiency with CRM tools.

Qualifications

• Bachelor's degree in business-related field.
• Experience in account management, client relations, or sales support.
• Excellent communication, interpersonal, and negotiation skills.
• Hybrid flexibility and ability to work both independently and in a team.

Responsibilities

• Develop and maintain strong, long-term relationships with a portfolio of clients.
• Provide ongoing support and guidance regarding services and products.
• Proactively identify client needs and offer appropriate solutions.
• Handle client inquiries, feedback, and escalations efficiently.
• Collaborate with internal departments to ensure seamless client service delivery.

Skills

Excellent communication

Negotiation

Relationship management

Team collaboration

Education

Bachelor's degree in business-related field

Tools

CRM software

Job description

About the Role

Our client is searching for a dedicated Client Relationship Advisor to join their hybrid team in Mahikeng . This role is fundamental to nurturing and strengthening relationships with our clients, ensuring their needs are met with personalized attention and expert advice. You will act as a trusted partner, providing support, addressing concerns, and identifying opportunities to enhance their experience with our services. This position offers a blend of office-based collaboration and remote flexibility, perfect for those seeking a dynamic role.

Key Responsibilities

• Develop and maintain strong, long-term relationships with a portfolio of clients.
• Provide ongoing support and guidance to clients regarding services and products.
• Proactively identify client needs and offer appropriate solutions or enhancements.
• Handle client inquiries, feedback, and escalations efficiently and effectively.
• Collaborate with internal departments to ensure seamless client service delivery.

Requirements

• Bachelor's degree or equivalent experience in a business-related field.
• Demonstrable experience in account management, client relations, or sales support.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work effectively in both a team and independent setting, with hybrid flexibility.
• Proficiency in CRM software and client management tools.

Benefits

• Competitive salary package with commission or bonus potential.
• Hybrid work arrangement for optimal work-life balance.
• Comprehensive health and wellness benefits.
• Opportunities for continuous learning and professional development.
• A supportive and forward-thinking work environment in Mahikeng.