Client Liaison

CVQuest; KwaZulu-Natal; On-site; ZAR 180,000 - 240,000; Full time

Job summary

CVQuest in KwaZulu-Natal is seeking a friendly Client Liaison to join our team. You will engage with clients, handle enquiries, and help maintain positive relationships. The role emphasizes organisation, proactivity, and a willingness to learn as you support multiple departments.

Ideal candidates will have strong communication skills, be able to multitask, and maintain professional etiquette in calls and emails. A valid driver’s licence and own vehicle are required.

Qualifications

• Good verbal and written communication skills
• Strong interpersonal and organisational skills
• Professional telephone and email etiquette
• Ability to multitask and work independently
• Positive attitude and willingness to learn

Responsibilities

• Communicating with clients and assisting with general enquiries
• Building and maintaining positive client relationships
• Following up with clients and providing updates
• Assisting with client requests and resolving queries
• Coordinating with internal departments to ensure client needs are met
• Maintaining accurate client records and updating information
• Assisting with general administrative duties when required

Job description

We are looking for a friendly, professional and motivated individual to join our team as a Client Liaison.

The ideal candidate should enjoy working with people, have good communication skills and be able to build and maintain positive relationships with clients. We are looking for someone who is organised, proactive and willing to learn.

Responsibilities

• Communicating with clients and assisting with general enquiries.
• Building and maintaining positive client relationships.
• Following up with clients and providing updates.
• Assisting with client requests and resolving queries.
• Coordinating with internal departments to ensure client needs are met.
• Maintaining accurate client records and updating information.
• Assisting with general administrative duties when required.

Requirements

• Valid driver's licence.
• Own reliable vehicle.
• Good verbal and written communication skills.
• Strong interpersonal and organisational skills.
• Basic computer skills.
• Professional telephone and email etiquette.
• Ability to multitask and work independently.
• Positive attitude and willingness to learn.

Previous experience in client liaison, customer service or a similar role will be an advantage.