CLIENT RELATIONS CONSULTANT

CVQuest; Boksburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

CVQuest is seeking a confident, organised Client Relations Consultant to join our team in South Africa. The role focuses on maintaining client relationships, handling enquiries, and delivering professional, efficient service to all clients.

You will regularly communicate with clients, build long-term relationships and coordinate with internal teams to ensure client requirements are met. A proactive, organised approach and strong verbal/written communication are essential.

Qualifications

• Excellent verbal and written communication.
• Valid driver’s licence and own vehicle.
• Professional and confident when dealing with clients.
• Able to multitask and work independently.
• Experience in client relations, customer service or account management is advantageous.
• Organised and proactive approach.

Responsibilities

• Maintaining regular communication with new and existing clients.
• Building and developing long-term client relationships.
• Assisting clients with queries and general enquiries.
• Following up on outstanding matters and providing feedback.
• Coordinating with internal teams to meet client requirements.
• Identifying opportunities to improve client satisfaction.
• Keeping client information and records up to date.

Skills

Verbal communication

Written communication

Interpersonal skills

Organisational skills

Multitasking

Independent work

Tools

Computer literacy

Job description

We are looking for a confident, approachable and organised individual to join our team as a Client Relations Consultant.

The successful candidate will be responsible for maintaining client relationships, assisting with enquiries and ensuring clients receive professional and efficient service.

Key Responsibilities:

• Maintaining regular communication with new and existing clients.
• Building and developing long-term client relationships.
• Assisting clients with queries, requests and general enquiries.
• Following up on outstanding matters and providing feedback.
• Coordinating with internal teams to ensure client requirements are met.
• Identifying opportunities to improve client satisfaction.
• Keeping client information and records up to date.

Requirements:

• Valid driver's licence.
• Own reliable vehicle.
• Excellent verbal and written communication skills.
• Strong interpersonal and organisational abilities.
• Good computer literacy.
• Professional and confident approach when dealing with clients.
• Ability to multitask and manage responsibilities independently.
• Positive attitude and willingness to learn.

Previous experience in client relations, customer service or account management will be an advantage.

If you are approachable, organised and enjoy working with people, we would love to hear from you!