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CF Consulting is seeking a high-calibre Technical Coordinator to liaise between customers and our internal technical services. You will manage communications, coordinate jobs, and ensure timely updates between clients and engineering staff.
This hands-on role requires superb organisation, strong MS Office skills, and excellent written and spoken communication to keep operations running smoothly in a small team.
We are seeking a high-calibre, Customer Liaison Agent to liaise between our customers and operational functions. This is a pivotal role designed for a super-organised, professional, who will keep communication flowing between our internal technical resources and our clients.
This is a proactive, hands-on position for someone with an excellent ability to multitask. The successful candidate will coordinate jobs between technical services and external clients, ensuring friendly, professional and decisive dealings.
Operational Strength: Highly organised with the ability to maintain structure in a fast-paced, demanding environment.
Technical Coordination: Understand basic technical functions and coordinatesuch jobs successfully, by liaising with the client and technical (internal) staff.
Liaison Experience: Demonstrated success in a liaison role, preferably in a technical environment, e.g. follow up on client quotations and job cards, scheduling after-sales support activities.
Strong Administrative Skills: Proficient in the use of MS Office and a very strong ability to organise and structure work.
Professional Communication Experience: Ease of communication with
internal and external parties, in both spoken and written format.
You are a resilient organiser who thrives in engineering-driven environments. You possess the administrative skills needed to ensure that operations run like clockwork. You are looking for a role where your ability to maintain order and excellent communication skills will be felt in this small team.