Client Liaison: Relationship Builder & Onboarding Pro

CVQuest; Boksburg; Sur place; ZAR 67 000 - 156 000; Plein temps

Résumé du poste

CVQuest is seeking a motivated Client Liaison in Gauteng to build strong relationships with clients while addressing queries and requests. You will work with internal teams to ensure client satisfaction and assist with onboarding.

Responsibilities include promoting services, monitoring accounts, and resolving concerns professionally. The role requires Matric and excellent communication plus teamwork skills.

Qualifications

• Matric certificate is required or equivalent.
• Previous client liaison or customer service experience is advantageous.
• Strong communication and interpersonal skills are essential.
• Ability to work independently and as part of a team.

Responsabilités

• Communicate with clients to address queries and requests.
• Build and maintain positive client relationships.
• Liaise with internal teams to ensure client satisfaction.
• Communicate client feedback and requirements.
• Identify opportunities to promote additional products and services.
• Assist with onboarding new clients.
• Monitor client accounts and maintain accurate records.
• Resolve client concerns efficiently and professionally.

Connaissances

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Problem solving

Self-motivated

Goal-oriented

Teamwork

Formation

Matric certificate

Outils

Microsoft Office

Description du poste

CVQuest is seeking a motivated Client Liaison in Gauteng to build strong relationships with clients while addressing queries and requests. You will work with internal teams to ensure client satisfaction and assist with onboarding.

Responsibilities include promoting services, monitoring accounts, and resolving concerns professionally. The role requires Matric and excellent communication plus teamwork skills.