About the Role
Our client, a distinguished catering company renowned for its exceptional service, is seeking an experienced Catering Operations Manager for their busy operations in Randburg, Gauteng . This pivotal role involves overseeing all aspects of day-to-day catering operations, ensuring seamless execution from preparation through to service delivery. You will lead a dedicated team of kitchen staff, service crews, and logistics personnel, driving efficiency and maintaining the highest standards of quality and client satisfaction. The ideal candidate will possess strong leadership capabilities, a comprehensive understanding of catering logistics, and a proven ability to manage complex operations in a fast-paced environment. This is a key position within the organization, contributing directly to the company's reputation for excellence in Randburg .
Key Responsibilities
- Manage and optimize all catering operational activities, including food production, event setup, and service delivery.
- Lead, train, and motivate the kitchen and service teams to ensure high performance and adherence to company standards.
- Oversee inventory management, procurement of supplies, and cost control measures to ensure profitability.
- Develop and implement efficient operational procedures and quality control systems.
- Ensure strict compliance with food safety, health, and hygiene regulations (HACCP).
- Manage event schedules, logistics, and resource allocation for multiple concurrent events.
- Collaborate with the sales and event planning teams to ensure client expectations are met and exceeded.
- Troubleshoot and resolve operational challenges promptly and effectively.
- Conduct regular performance reviews and provide feedback to staff.
- Maintain and manage catering equipment and facilities to ensure optimal working conditions.
Requirements
- Minimum of 5-7 years of experience in catering operations management or a similar senior role within the hospitality industry.
- Proven leadership and team management skills, with the ability to inspire and direct staff.
- Strong understanding of catering logistics, food production, and service standards.
- Excellent knowledge of food safety, health, and hygiene regulations.
- Proficiency in budgeting, cost control, and inventory management.
- Exceptional organizational, planning, and problem-solving skills.
- Strong communication and interpersonal abilities to liane effectively with clients and staff.
- Ability to work under pressure and adapt to changing demands in a dynamic environment.
- Flexibility to work extended hours, including evenings, weekends, and public holidays, as required by event schedules in Randburg, Gauteng .
- A commitment to delivering exceptional quality and customer service.
Benefits
- This role offers a competitive salary package and the opportunity to lead operations for a highly respected catering company.
- You will enjoy a dynamic work environment with the chance to manage diverse and prestigious events across Randburg and beyond.
- Our client provides opportunities for professional development and career advancement within the organization.
- Be a key part of a team dedicated to culinary excellence and outstanding client experiences.