Catering Operations Manager - Corporate & Events

Placements24; Rustenburg; On-site; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Competitive salary

Travel opportunities within the North-

Professional development and training

Dynamic and collaborative work环境

Job summary

Placements24 in Rustenburg, a dynamic corporate and event catering company, seeks an experienced Catering Operations Manager to oversee all catering services from client consultation through to event completion.

You will lead event coordinators, service teams and kitchen staff, implement SOPs, optimise logistics, manage budgets and KPIs, ensure health and safety compliance, and maintain peak quality, service and presentation across diverse events.

Qualifications

• Relevant hospitality or business qualification preferred.
• Minimum 5 years in catering or event management roles.
• Experience budgeting and cost control in events.
• Strong leadership and delegation abilities.
• Excellent organization and time management.
• Solid client relationship and negotiation skills.
• Good understanding of food safety and hygiene standards.
• Willing to work flexible hours including evenings and weekends.

Responsibilities

• Oversee planning, execution, and delivery of all catering events with focus on efficiency and client satisfaction.
• Manage and coordinate catering staff, event coordinators, service teams, and kitchen support.
• Develop and implement operational procedures and standards to enhance service quality and efficiency.
• Handle venue coordination, equipment rental, transportation, and setup/breakdown.
• Control costs, manage budgets, and monitor KPIs to ensure profitability.
• Build strong relationships with clients, suppliers, and venue partners.
• Address client inquiries, complaints, and feedback professionally and promptly.
• Ensure compliance with health, safety, and hygiene regulations in catering operations.
• Conduct post-event evaluations to identify areas for improvement.

Skills

Hospitality management

Budgeting

Leadership

Organization

Client relationship management

Food safety

Flexible hours

Education

Hospitality Management qualification

Job description

About the Role

Our client, a dynamic and rapidly expanding corporate and event catering company in Rustenburg , is looking for an experienced and motivated Catering Operations Manager. This role is crucial for overseeing the seamless execution of all catering services, from initial client consultation through to event completion. The ideal candidate will be a highly organized and proactive individual with a strong understanding of logistics, staff management, and client relations within the hospitality sector. You will be responsible for ensuring that every event delivered meets our client's high standards of quality, service, and presentation. This position requires a hands-on approach, exceptional problem-solving skills, and the ability to manage multiple projects concurrently in a demanding environment. The focus is on optimizing operational efficiency, maintaining profitability, and enhancing the overall client experience.

Key Responsibilities

• Oversee the planning, execution, and delivery of all catering events, ensuring operational efficiency and client satisfaction.
• Manage and coordinate catering staff, including event coordinators, service teams, and kitchen support, ensuring adequate staffing levels and proper training.
• Develop and implement operational procedures and standards to enhance service quality and efficiency.
• Manage event logistics, including venue coordination, equipment rental, transportation, and setup/breakdown.
• Control operational costs, manage budgets, and monitor key performance indicators to ensure profitability.
• Build and maintain strong relationships with clients, suppliers, and venue partners.
• Handle client inquiries, complaints, and feedback promptly and professionally.
• Ensure compliance with all health, safety, and hygiene regulations within catering operations.
• Conduct post-event evaluations to identify areas for improvement.

Requirements

• A relevant qualification in Hospitality Management, Business Administration, or a related field is preferred.
• A minimum of 5 years of experience in catering management, event management, or a similar operational role within the hospitality industry.
• Proven experience in managing operational budgets and controlling costs.
• Strong leadership, team management, and delegation skills.
• Excellent organizational, planning, and time-management abilities.
• Proficiency in client relationship management and negotiation.
• Solid understanding of food safety and hygiene standards.
• Ability to work flexible hours, including evenings and weekends, as dictated by event schedules.
• Problem-solving aptitude and the ability to remain calm under pressure.

Benefits

• Competitive salary and performance-based incentives.
• Significant role in shaping the operational strategy of a growing company.
• Opportunity to manage diverse and prestigious events.
• Travel opportunities within the North West region.
• Professional development and training programs.
• A dynamic and collaborative work environment.
• Potential for advancement to senior management roles.