Catering Operations Manager

Placements24; Rustenburg; On-site; ZAR 700,000 - 1,000,000; Full time

Benefits offered by this job

Competitive salary

Medical aid & retirement fund

Career advancement

Autonomy and responsibility

Job summary

Placements24 in South Africa is seeking a Catering Operations Manager to lead our client's catering business in Rustenburg. You will oversee day-to-day operations, ensure profitability, and maintain high service standards for events.

The role requires 7+ years in catering/hospitality operations with at least 3 in a leadership capacity, strong budgeting and client management skills, and a solid knowledge of health and safety regulations.

Qualifications

• 7+ years of progressive experience in catering management or hospitality operations.
• At least 3 years in a managerial role.
• Strong budgeting and P&L responsibility.
• Proven leadership and team development abilities.
• Excellent understanding of catering operations, event planning, and food service standards.
• Knowledge of health, safety, and hygiene regulations in the food industry.
• Excellent client service and communication skills.
• Proficiency in MS Office and catering management systems.

Responsibilities

• Oversee day-to-day operations of the catering business for events.
• Develop and implement strategies to improve profitability and market share in Rustenburg.
• Manage client relationships and foster long-term partnerships.
• Lead and mentor a diverse team of catering staff.
• Control budgets and ensure financial targets are met.
• Oversee inventory, procurement, and supplier relationships.
• Ensure compliance with health, safety, and hygiene regulations.
• Drive quality in food preparation, presentation, and event execution.
• Develop and refine standard operating procedures to optimize efficiency.
• Collaborate with sales and marketing to develop new business opportunities.

Skills

Catering management

Budget management

People leadership

Client relations

Operations planning

Health & safety regulations

Communication

Travel willingness

Education

Degree in Hospitality Management

Business Administration or related field

Tools

MS Office Suite

Catering management software

Job description

About the Role

Our client, a leading and expanding catering service provider, is seeking a highly experienced and results-oriented Catering Operations Manager to lead their operations in Rustenburg, North West. This pivotal role demands a strategic thinker with a proven track record in managing large-scale catering operations, ensuring profitability, exceptional service delivery, and operational efficiency. The successful candidate will oversee all aspects of the catering business, including event planning, client relations, staff management, financial oversight, and quality control. This is an exceptional career opportunity for a seasoned professional looking to make a significant impact within a dynamic and reputable company in Rustenburg. We are committed to delivering unparalleled catering experiences and require a manager who shares this vision.

Key Responsibilities

• Oversee the day-to-day operations of the catering business, ensuring smooth and efficient service delivery for all events.


• Develop and implement operational strategies to enhance profitability and market share in Rustenburg.


• Manage client relationships, ensuring high levels of satisfaction and fostering long-term partnerships.


• Lead, mentor, and manage a diverse team of catering staff, including chefs, service staff, and logistics personnel.


• Control budgets, manage costs, and ensure financial targets are met or exceeded.


• Oversee inventory management, procurement, and supplier relationships.


• Ensure compliance with all health, safety, and hygiene regulations across all catering operations.


• Drive quality standards in food preparation, presentation, and event execution.


• Develop and refine standard operating procedures to optimize efficiency and service quality.


• Collaborate with the sales and marketing teams to develop new business opportunities and enhance service offerings.

Requirements

• A minimum of 7 years of progressive experience in catering management or hospitality operations, with at least 3 years in a managerial role.


• Strong financial acumen and experience in budget management and P&L responsibility.


• Proven leadership and team management skills, with the ability to motivate and develop staff.


• Excellent understanding of catering operations, event planning, and food service standards.


• In-depth knowledge of health, safety, and hygiene regulations in the food industry.


• Exceptional client service and communication skills.


• Strong problem-solving abilities and the capacity to handle challenging situations effectively.


• Proficiency in relevant software, such as MS Office Suite and catering management systems.


• A degree in Hospitality Management, Business Administration, or a related field is preferred.


• Must be willing to work extended hours and travel within Rustenburg, North West and surrounding areas as required.

Benefits

• A highly competitive salary and performance-based bonuses.


• Comprehensive benefits package including medical aid and retirement fund contributions.


• Significant opportunity for career advancement within a growing organization.


• Autonomy and responsibility in managing a key business unit.


• Be a key player in shaping the future of catering in Rustenburg.


• A dynamic and challenging work environment with a supportive team.