Catering Operations Coordinator - Remote

Placements24; Soweto; Hybrid; ZAR 200,000 - 360,000; Full time

Benefits offered by this job

Performance incentives

Fully remote

Health insurance

Paid time off

Growth opportunities

Job summary

Placements24 is seeking a Catering Operations Coordinator to manage remote catering logistics and client communications. This fully remote role requires strong virtual collaboration and project management, coordinating event details and liaising with chefs, staff, and suppliers to ensure smooth service delivery.

You will prepare timelines, floor plans, staffing, and CRM records while proactively addressing any logistical challenges to deliver exceptional client satisfaction.

Qualifications

• Experience in event coordination, catering administration, or operations support.
• Strong organizational skills and meticulous attention to detail.
• Excellent communication and interpersonal skills for remote work.
• Proficient with project management software, online collaboration tools, and Microsoft Office.
• Ability to multitask and meet deadlines.
• Proactive problem-solving and commitment to client satisfaction.

Responsibilities

• Coordinate logistical aspects of catering events from initial booking to post-event follow-up.
• Serve as primary client contact and ensure clear communication.
• Liaise with chefs, kitchen staff, and suppliers on menu details and delivery schedules.
• Prepare event documentation including timelines, floor plans, and staffing.
• Monitor event execution remotely and resolve issues.
• Maintain client records and event details in CRM.

Skills

Event coordination

Catering administration

Organizational skills

Communication

Remote collaboration

Project management software

Microsoft Office

Tools

CRM software

CRM system

Microsoft Office Suite

Job description

About the Role

Our client is seeking an organized and detail-oriented Catering Operations Coordinator to manage their remote catering logistics and client communications. This role is fully remote, requiring strong virtual collaboration and project management skills. You will be responsible for coordinating event details, liaising with clients and suppliers, ensuring all operational aspects are aligned for successful catering service delivery, and troubleshooting any logistical challenges that may arise. This is an excellent opportunity for a proactive individual who thrives in a remote setting and possesses a passion for seamless event execution and client satisfaction.

Key Responsibilities

• Coordinate and manage all logistical aspects of catering events from initial booking to post-event follow-up.
• Serve as the primary point of contact for clients, addressing inquiries and ensuring clear communication.
• Liaise with chefs, kitchen staff, and suppliers to confirm menu details, delivery schedules, and resource allocation.
• Prepare event documentation, including timelines, floor plans, and staffing requirements.
• Monitor event execution remotely, proactively identifying and resolving potential issues.
• Maintain accurate client records and event details in the company's CRM system.

Requirements

• Previous experience in event coordination, catering administration, or operations support.
• Exceptional organizational skills and meticulous attention to detail.
• Strong communication and interpersonal skills, effective in a remote setting.
• Proficiency with project management software, online collaboration tools, and Microsoft Office Suite.
• Ability to multitask and manage multiple projects simultaneously under tight deadlines.
• A proactive approach to problem-solving and a commitment to client satisfaction.

Benefits

• Competitive salary and potential for performance-based incentives.
• Fully remote work arrangement, offering significant flexibility.
• Comprehensive health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional development and growth within a growing company.