Catering Operations Manager - Remote

Placements24; Johannesburg; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Competitive salary

Fully remote

Performance bonuses

Professional development

Home office stipend

Job summary

Placements24 in South Africa is seeking a Catering Operations Manager to oversee remote catering operations, lead a distributed team, and ensure service quality. You will shape operational strategy, drive efficiency, and maintain client satisfaction across events, leveraging technology and strong leadership.

You will drive health and safety compliance, manage suppliers, and optimize planning and execution from a remote work setup, delivering consistent, high-quality catering experiences.

Qualifications

• 5+ years in catering management or equivalent leadership role.
• Experience leading remote teams.
• Strong knowledge of event planning and logistics.
• Excellent communication and problem-solving skills.
• Familiarity with remote collaboration software.

Responsibilities

• Develop strategic plans for remote catering operations to boost efficiency.
• Lead a geographically dispersed team with clear performance standards.
• Plan, logistics, and execute diverse catering events.
• Maintain strict quality control and health & safety compliance.
• Manage suppliers and inventory for cost effectiveness.
• Analyze data to identify improvements and implement solutions.

Skills

Remote team leadership

Event planning & logistics

Food service regulations

Communication & interpersonal skills

Remote collaboration tools

Education

Degree in Hospitality or related field

Job description

About the Role

Our client is seeking a highly organized and experienced Catering Operations Manager to oversee and optimize their remote catering operations. This pivotal role involves managing a distributed team, ensuring seamless service delivery, and maintaining the highest standards of quality and client satisfaction, all within a remote-first environment. You will be instrumental in shaping the operational strategy, driving efficiency, and fostering a collaborative culture among remote staff, ensuring that every event, regardless of its physical location, benefits from expert planning and execution. This is a unique opportunity to lead a vital function from anywhere, leveraging technology and strong leadership skills to achieve outstanding results in the dynamic catering industry.

Key Responsibilities

• Develop and implement strategic plans for remote catering operations to enhance efficiency and client satisfaction.
• Manage and lead a geographically dispersed team of catering staff, ensuring clear communication and performance standards.
• Oversee event planning, logistics, and execution for various catering engagements, ensuring all details are managed meticulously.
• Maintain stringent quality control measures and compliance with health and safety regulations across all operational facets.
• Manage supplier relationships and inventory for catering supplies, ensuring cost-effectiveness and timely delivery.
• Analyze operational data to identify areas for improvement and implement innovative solutions.

Requirements

• Proven experience (5+ years) in catering management or a similar operational leadership role.
• Demonstrated ability to manage remote teams and operations effectively.
• Strong understanding of event planning, logistics, and food service regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in using remote collaboration tools and operations management software.
• A degree in Hospitality Management, Business Administration, or a related field is preferred.

Benefits

• Competitive annual salary package.
• Opportunity to work fully remotely, offering flexibility and work-life balance.
• Performance-based bonuses and potential for career advancement.
• Access to professional development resources and training.
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• Contribution towards home office setup and internet expenses.