Catering Operations Coordinator

Placements24; Welkom; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Remote work arrangement

Health and wellness benefits package

Training and professional development

Collaborative team environment

Job summary

Placements24 seeks a meticulous Catering Operations Coordinator to manage and streamline catering services from a remote base in Welkom. You will be the central point of contact for clients, vendors, and operations teams, coordinating schedules, resources, and logistics to ensure exceptional service.

This fully remote role requires strong multitasking and communication skills, with a focus on reliability and excellence in the Free State catering industry.

Qualifications

• Experience in coordinating events, hospitality, or similar administrative roles is essential.
• Proficiency in using office software and event management platforms.
• Excellent organizational, time management, and multitasking abilities.
• Strong communication and interpersonal skills with a customer-centric approach.
• Ability to work independently and effectively in a remote setting.

Responsibilities

• Manage incoming catering inquiries, prepare quotes, and confirm bookings with accurate event details.
• Coordinate with chefs and kitchen staff to finalize menus, order supplies, and schedule preparation.
• Arrange timely delivery and setup of catering services at various event locations.
• Liaise with clients to confirm details, address concerns, and ensure satisfaction throughout the event process.
• Maintain organized records of bookings, invoices, and client communications.
• Troubleshoot and resolve operational issues during event planning or execution.

Skills

Event coordination

Hospitality experience

Administrative skills

Time management

Multitasking

Communication

Remote work

Customer service

Tools

Office software

Event management platforms

Job description

About the Role

Our client is seeking a meticulous and organized Catering Operations Coordinator to manage and streamline their catering services from a remote base in Welkom . This role is crucial for ensuring the smooth execution of all catered events, from initial booking to final delivery. You will be the central point of contact for clients, vendors, and the operational teams, coordinating schedules, resources, and logistics to guarantee exceptional service. This position demands strong multitasking abilities, excellent communication skills, and a proactive approach to problem-solving, all within a fully remote work environment. You will contribute to maintaining the company's reputation for reliability and excellence in the Free State region's catering industry.

Key Responsibilities

• Manage incoming catering inquiries, prepare quotes, and confirm bookings, ensuring accurate event details.
• Coordinate with chefs and kitchen staff to finalize menus, order supplies, and schedule preparation.
• Arrange for timely delivery and setup of catering services at various event locations.
• Liaise with clients to confirm details, address concerns, and ensure satisfaction throughout the event process.
• Maintain organized records of bookings, invoices, and client communications.
• Troubleshoot and resolve any operational issues that may arise during event planning or execution.

Requirements

• Previous experience in event coordination, hospitality, or a similar administrative role is essential.
• Proficiency in using office software and event management platforms.
• Excellent organizational, time management, and multitasking abilities.
• Strong communication and interpersonal skills, with a customer-centric approach.
• Ability to work independently and effectively in a remote setting.
• Attention to detail and a commitment to delivering high‑quality service.

Benefits

• Competitive salary with regular performance reviews.
• Fully remote work arrangement offering excellent work-life balance.
• Health and wellness benefits package.
• Opportunities for training and professional development in the catering industry.
• A collaborative and supportive team environment.