Remote Catering Coordinator

Placements24; Mossel Bay; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Flexible hours

Remote work

Job summary

Placements24 is seeking a highly organized Remote Catering Coordinator to manage catering orders and client communications from anywhere. This remote role focuses on coordinating menus, dietary needs, delivery schedules, and liaison with kitchen staff and event managers to ensure flawless execution for clients across locations, including Mossel Bay.

The role requires strong organizational, time management, and communication skills, with proficiency in CRM systems and virtual collaboration tools.

Qualifications

• Proven experience in a catering coordination, event planning, or administrative support role, ideally with remote work experience.
• Exceptional organizational and time management skills, with the ability to multitask effectively.
• Strong written and verbal communication skills, with a keen eye for detail.
• Proficiency in using virtual communication tools, office software, and CRM systems.
• A proactive approach to problem-solving and a commitment to delivering outstanding customer service.

Responsibilities

• Manage incoming catering inquiries via phone, email, and online platforms, providing prompt and professional responses.
• Coordinate all aspects of catering orders, including menu selection, dietary requirements, delivery schedules, and client preferences.
• Liaise effectively with kitchen staff, delivery personnel, and event managers to ensure accurate and timely fulfillment of orders.
• Maintain detailed and organized records of all client interactions, orders, and event details within the company's CRM system.
• Proactively identify potential issues and implement solutions to ensure a smooth and successful catering experience for every client.
• Assist in developing and refining catering packages and service offerings based on client feedback and market trends.

Skills

Organizational skills

Time management

Communication skills

CRM proficiency

Remote work experience

Tools

CRM systems

Office software

Job description

About the Role

Our client is seeking a highly organized and self-motivated Remote Catering Coordinator to manage and facilitate catering orders and client communications from anywhere. This role is pivotal in ensuring seamless coordination between clients, internal teams, and external vendors to deliver exceptional catering experiences. You will handle inquiries, manage event details, coordinate logistics, and ensure all catering arrangements align perfectly with client expectations, contributing to operational efficiency and client satisfaction across diverse locations, including Mossel Bay, without requiring physical presence on-site for most duties.

Key Responsibilities

• Manage incoming catering inquiries via phone, email, and online platforms, providing prompt and professional responses.


• Coordinate all aspects of catering orders, including menu selection, dietary requirements, delivery schedules, and client preferences.


• Liaise effectively with kitchen staff, delivery personnel, and event managers to ensure accurate and timely fulfillment of orders.


• Maintain detailed and organized records of all client interactions, orders, and event details within the company's CRM system.


• Proactively identify potential issues and implement solutions to ensure a smooth and successful catering experience for every client.


• Assist in developing and refining catering packages and service offerings based on client feedback and market trends.

Requirements

• Proven experience in a catering coordination , event planning, or administrative support role, ideally with remote work experience.


• Exceptional organizational and time management skills, with the ability to multitask effectively.


• Strong written and verbal communication skills, with a keen eye for detail.


• Proficiency in using virtual communication tools, office software, and CRM systems.


• A proactive approach to problem-solving and a commitment to delivering outstanding customer service.

Benefits

• Competitive annual salary for a remote position.


• Flexible working hours, allowing for work-life balance.


• Opportunity to work with a dynamic and innovative catering company remotely.


• Access to professional development resources and virtual training programs.


• Be part of a supportive virtual team culture focused on collaboration and efficiency.