Case Manager - Social Services

Placements24; Upington; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work arrangement

Professional development

Retirement plan

Paid time off

Job summary

Placements24 in Upington is seeking an experienced Case Manager to support clients navigating social challenges. You will assess needs, develop care plans, and connect with housing, employment, and healthcare resources, working both in the field and remotely.

The role requires a degree in Social Work or Psychology and proven case management experience. Strong communication, advocacy, and digital record-keeping skills are essential, with a commitment to empowering individuals and families.

Qualifications

• Bachelor's degree in Social Work or Psychology or related field.
• Proven experience as a Case Manager in social services.
• Proficiency with case management software and digital records.

Responsibilities

• Conduct thorough assessments of client needs, strengths, and barriers.
• Develop, implement, and monitor individualized case management plans.
• Coordinate and facilitate access to housing, employment, and healthcare resources.
• Provide ongoing support, advocacy, and counselling to clients.
• Maintain accurate and confidential records and progress reports using digital systems.
• Liaise with service providers and stakeholders to ensure comprehensive client care.

Skills

Client assessment

Care planning

Advocacy

Interpersonal skills

Communication

Digital records

Education

Bachelor's degree in Social Work or Psychology

Tools

Case management software

Job description

About the Role

Our client is looking for an experienced and organized Case Manager to join their social services team in Upington . This hybrid role focuses on providing comprehensive support and guidance to clients navigating complex social challenges. You will assess client needs, develop personalized care plans, and connect them with essential resources, working both in the field and remotely. This position is vital for empowering individuals and families to achieve stability and improve their quality of life within the Upington community, fostering independence and resilience.

Key Responsibilities

• Conduct thorough assessments of client needs, strengths, and barriers.
• Develop, implement, and monitor individualized case management plans.
• Coordinate and facilitate access to community resources, including housing, employment, and healthcare.
• Provide ongoing support, advocacy, and counselling to clients.
• Maintain accurate and confidential client records and progress reports using digital systems.
• Liaise with other service providers, agencies, and stakeholders to ensure comprehensive client care.

Requirements

• Degree in Social Work, Psychology, or a related human services field.
• Proven experience as a Case Manager in a social services setting.
• Strong understanding of social welfare systems, community resources, and support services.
• Excellent assessment, planning, intervention, and evaluation skills.
• Effective communication, negotiation, and interpersonal abilities.
• Proficiency in case management software and digital record-keeping.

Benefits

• Competitive salary and comprehensive benefits package.
• Flexible hybrid work arrangement balancing field and remote duties.
• Opportunities for professional development and further training.
• Supportive team environment with collaborative case management.
• Chance to make a meaningful difference in the lives of clients.
• Generous paid time off and retirement savings plan.