Case Manager - Social Services

Placements24; Sandton; Hybrid; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Professional development

Hybrid schedule

Impactful work

Job summary

Placements24 in Sandton is seeking a dedicated Case Manager to support individuals and families facing financial hardship, housing instability, and access to essential services. You will create personalized care plans, connect clients with resources, and provide ongoing support to promote self-sufficiency and well-being.

The role offers a hybrid work model within Gauteng, a professional team, and opportunities for ongoing development and impactful community work.

Qualifications

• Bachelor’s degree in Social Work, Sociology, Psychology, or a related field.
• Proven experience as a Case Manager or in a similar role within social services.
• Strong understanding of social welfare systems and available support services.

Responsibilities

• Conduct comprehensive client assessments to identify needs, strengths, and barriers to self-sufficiency.
• Develop individualized case plans in collaboration with clients with clear goals.
• Connect clients with housing, employment, healthcare, and educational resources.
• Monitor progress, provide ongoing support, and adjust plans as needed.
• Maintain confidential client records and progress notes.
• Advocate for clients with external agencies to ensure access to support.

Skills

Assessment skills

Counseling

Crisis intervention

Record-keeping

Time management

Education

Bachelor's degree in Social Work, Sociology, or Psychology

Job description

About the Role

Our client is seeking a dedicated and skilled Case Manager to join their Social Services department in the affluent area of Sandton . This role is central to assisting individuals and families facing various challenges, including financial hardship, housing instability, and access to essential services. You will develop personalized care plans, connect clients with appropriate resources, and provide ongoing support to promote self-sufficiency and improve their overall well‑being. This position offers a meaningful opportunity to make a tangible difference in the lives of vulnerable populations within the Gauteng region, working within a professional and supportive framework that prioritizes client empowerment and positive outcomes.

Key Responsibilities

• Conduct comprehensive client assessments to identify needs, strengths, and barriers to self‑sufficiency.
• Develop individualized case plans in collaboration with clients, outlining specific goals and strategies.
• Connect clients with community resources, such as housing assistance, employment services, healthcare providers, and educational programs.
• Monitor client progress, provide ongoing support, and adjust case plans as needed to ensure goals are met.
• Maintain accurate and confidential client records, including progress notes, reports, and service logs.
• Advocate for clients' needs with external agencies and service providers to ensure access to appropriate support.

Requirements

• Bachelor's degree in Social Work, Sociology, Psychology, or a related field.
• Proven experience as a Case Manager or in a similar role within social services.
• Strong understanding of social welfare systems, community resources, and available support services.
• Excellent assessment, counseling, and crisis intervention skills.
• Proficiency in maintaining detailed and confidential client records.
• Strong organizational and time‑management abilities, with the capacity to manage multiple cases.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for professional development and continuing education.
• A supportive and collaborative team environment focused on client success.
• The ability to work a hybrid schedule, balancing remote and in‑office duties.
• Make a meaningful impact on the lives of individuals and families in the community.