Case Manager - Social Services

Placements24; Polokwane; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Professional development

Benefits package

Career advancement

Job summary

Placements24 seeks a dedicated Case Manager in Polokwane to assess client needs, develop service plans, and coordinate housing, healthcare, and employment support for individuals and families facing complex challenges.

You will advocate for clients within Limpopo’s social welfare system, document progress, and liaise with agencies to ensure integrated service delivery. A relevant degree and 2–3 years of experience are required, with opportunities for development.

Qualifications

• Bachelor’s degree in a relevant field (Social Work, Psychology, Sociology) required.
• 2–3 years of experience in case management or social work.
• Strong understanding of welfare systems and legislation.
• Excellent assessment, planning and documentation skills.
• Excellent interpersonal and communication abilities.

Responsibilities

• Conduct comprehensive client assessments to identify needs, strengths and barriers.
• Develop individualized case plans with clients, setting clear goals.
• Coordinate access to healthcare, housing, education and employment support.
• Monitor progress and document interventions in case files.
• Provide ongoing support, advocacy and liaison with external agencies.

Skills

Case management

Client assessment

Plan development

Documentation

Interpersonal communication

Education

Bachelor's degree in Social Work

Bachelor's degree in Psychology

Bachelor's degree in Sociology

Job description

About the Role

Our client is looking for a dedicated and organized Case Manager to join their Social Services department in Polokwane. This pivotal role involves assessing client needs, developing comprehensive service plans, and coordinating resources to support individuals and families facing complex challenges. You will act as a primary point of contact, ensuring clients receive timely and appropriate support to achieve their goals related to housing, employment, healthcare, and overall well-being. Your expertise will be crucial in navigating social support systems and advocating for client needs within the Limpopo province.

Key Responsibilities

• Conduct comprehensive client assessments to identify needs, strengths, and barriers.
• Develop individualized case plans in collaboration with clients, setting clear goals and objectives.
• Coordinate and facilitate access to essential services, including healthcare, housing, education, and employment support.
• Monitor client progress regularly, documenting interventions and outcomes in case files.
• Provide ongoing support, counseling, and advocacy for clients throughout their engagement with services.
• Liaise with external agencies, community organizations, and government departments to ensure integrated service delivery.

Requirements

• A relevant Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Minimum of 2-3 years of experience in case management or social work.
• Strong understanding of social welfare systems, community resources, and relevant legislation.
• Excellent assessment, planning, intervention, and evaluation skills.
• Proficiency in maintaining accurate case records and preparing reports.
• Strong interpersonal and communication skills, with the ability to build rapport and trust with diverse clients.

Benefits

• Competitive annual salary and comprehensive benefits package.
• Opportunities for professional development and further training in case management.
• A supportive and collaborative work environment focused on client outcomes.
• Contribution to impactful social services within the Polokwane community.
• Potential for career advancement within the organization.