Case Manager - Social Services

Placements24; Gqeberha; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Annual review

Medical aid

Retirement benefits

Paid time off

Professional development

Job summary

Placements24 is seeking a skilled Case Manager to join our social services team in Port Elizabeth. You will assess client needs, develop service plans, and coordinate support across housing, employment, health and social integration.

With a Bachelor’s degree and at least 2 years of experience, you will build client relationships, advocate for resources, maintain records, and contribute to positive community impact.

Qualifications

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Minimum of 2 years of experience in case management or a related social service role.
• Knowledge of social welfare programs, community resources, and referral networks in Port Elizabeth.
• Excellent assessment, planning, and problem-solving skills.
• Strong organizational and time management abilities.
• Effective communication and interpersonal skills for building client relationships.

Responsibilities

• Conduct comprehensive assessments to identify client needs and eligibility for services.
• Develop individualized case plans in collaboration with clients, setting clear goals and objectives.
• Coordinate and link clients with appropriate community resources and support services.
• Monitor client progress regularly and adjust service plans as needed.
• Maintain detailed case notes, client records, and prepare timely progress reports.
• Advocate on behalf of clients to ensure they receive necessary support and resources.

Skills

Assessment skills

Planning

Problem-solving

Organizational skills

Time management

Communication skills

Interpersonal skills

Education

Bachelor's degree in Social Work, Psychology, Sociology, or related field

Job description

About the Role

Our client is looking for a skilled and motivated Case Manager to join their social services team in Port Elizabeth . This position requires a proactive individual who can effectively assess client needs, develop comprehensive service plans, and coordinate the delivery of essential support services. You will work with a diverse client base, helping them overcome challenges related to housing, employment, health, and social integration. This role offers the chance to make a tangible difference in people's lives by empowering them to achieve stability and self-sufficiency within the Eastern Cape community, all while working within a structured and supportive organizational framework.

Key Responsibilities

• Conduct comprehensive assessments to identify client needs and eligibility for services.
• Develop individualized case plans in collaboration with clients, setting clear goals and objectives.
• Coordinate and link clients with appropriate community resources and support services.
• Monitor client progress regularly and adjust service plans as needed.
• Maintain detailed case notes, client records, and prepare timely progress reports.
• Advocate on behalf of clients to ensure they receive necessary support and resources.

Requirements

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Minimum of 2 years of experience in case management or a related social service role.
• Knowledge of social welfare programs, community resources, and referral networks in Port Elizabeth .
• Excellent assessment, planning, and problem-solving skills.
• Strong organizational and time management abilities.
• Effective communication and interpersonal skills for building client relationships.

Benefits

• Competitive salary and opportunities for annual review.
• Comprehensive medical aid and retirement benefits.
• Paid time off and sick leave.
• Professional development and training opportunities.
• A rewarding career path focused on community impact in Port Elizabeth .