Case Manager - Community Services

Placements24; Rustenburg; Hybrid; ZAR 360,000 - 520,000; Full time

Benefits offered by this job

Remote work flexibility

Equipment provided for home setup

Professional growth & training

Health insurance & retirement savings

Job summary

Placements24 is seeking an experienced Case Manager to spearhead community services initiatives in a remote-first capacity. You will assess, plan, and coordinate services for individuals and families facing complex social needs, leveraging technology to connect with clients across South Africa, with a focus on Rustenburg.

The role requires a Bachelor's in Social Work or Psychology, SACSSP registration, and at least 4 years of case management experience.

Qualifications

• Bachelor's degree in Social Work, Psychology, or related human services field.
• Professional registration with SACSSP or equivalent is essential.
• Minimum of 4 years of experience in case management or social services delivery.
• Proficiency in case management software and virtual communication platforms.
• Excellent organizational, time management, and problem-solving skills.

Responsibilities

• Conduct thorough client assessments remotely via video conferencing and phone calls.
• Develop, implement, and monitor personalized case management plans to meet client goals.
• Coordinate access to essential services including healthcare, housing, and employment support.
• Maintain detailed electronic case files with accuracy and confidentiality.
• Collaborate with a remote team of professionals, community partners, and service providers.
• Provide crisis intervention and support using digital communication tools.

Skills

Organizational skills

Time management

Problem-solving

Remote collaboration

Self-discipline

Education

Bachelor's degree in Social Work or Psychology

Tools

Case management software

Video conferencing tools

Job description

About the Role

Our client is looking for an experienced and motivated Case Manager to spearhead their community services initiatives in a remote-first capacity. This role is critical in assessing, planning, and coordinating services for individuals and families facing complex social needs. You will leverage technology to connect with clients and stakeholders, ensuring seamless delivery of support across various geographical areas. This is a unique opportunity for a professional who excels in remote collaboration and is passionate about driving positive social outcomes, operating from anywhere within South Africa, with a focus on clients in and around Rustenburg .

Key Responsibilities

• Conduct thorough client assessments remotely via video conferencing and phone calls.
• Develop, implement, and monitor personalized case management plans to meet client goals.
• Coordinate and advocate for access to essential services, including healthcare, housing, and employment support.
• Maintain detailed electronic case files, ensuring accuracy, confidentiality, and adherence to regulatory standards.
• Collaborate effectively with a remote team of professionals, community partners, and service providers.
• Provide crisis intervention and support services as needed, utilizing digital communication tools.

Requirements

• Bachelor's degree in Social Work, Psychology, or a related human services field.
• Professional registration with a relevant governing body (e.g., SACSSP) is essential.
• Minimum of 4 years of experience in case management or social services delivery.
• Proficiency in using case management software and virtual communication platforms .
• Excellent organizational, time management, and problem-solving skills, with a high degree of self-discipline.
• Strong understanding of social issues and community resources relevant to the North West province.

Benefits

• Competitive salary offered for a remote position, reflecting experience and expertise.
• Flexibility to work from home, with provision for necessary equipment.
• Opportunities for professional growth, training, and virtual conference attendance.
• Comprehensive health insurance and retirement savings plan.
• A collaborative and supportive remote work culture focused on impact.