Case Manager - Social Services

Placements24; Klerksdorp; On-site; ZAR 420,000 - 520,000; Full time

Benefits offered by this job

Health insurance

Professional development

Collaborative team environment

Community impact in Klerksdorp

Job summary

Placements24 in Klerksdorp is seeking an experienced Case Manager to oversee client services within the Social Services department. You will coordinate and advocate for clients to access the resources needed to reach personal and social goals, handling a diverse caseload in the North West province and connecting individuals with community programs, healthcare services, and other essential aid.

The role emphasizes assessment, planning, and ongoing support, with responsibility for confidential

Qualifications

• Bachelor's degree in Social Work, Psychology, or Sociology.
• Proven experience as a Case Manager or in a social services role.
• Strong understanding of social service systems and available resources.
• Excellent assessment, planning, and intervention skills.
• Proficiency in case management software and documentation.
• Strong advocacy, negotiation, and communication abilities.

Responsibilities

• Assess client needs and develop comprehensive, individualized service plans.
• Coordinate and facilitate access to social services, healthcare, and educational resources.
• Monitor client progress, providing ongoing support and advocacy.
• Maintain accurate and confidential client records and documentation.
• Liaise with external agencies, service providers, and community stakeholders.
• Respond to client crises and provide immediate support or referrals.

Skills

Case management

Assessment

Planning

Intervention

Advocacy

Negotiation

Communication

Documentation

Case management software

Education

Bachelor's degree in Social Work / Psychology / Sociology

Tools

Case management software

Job description

About the Role

Our client is seeking an experienced Case Manager to oversee client services within their Social Services department in Klerksdorp. This role involves coordinating and advocating for clients to ensure they receive the necessary support and resources to achieve their personal and social goals. You will work with a diverse caseload, connecting individuals and families with community programs, healthcare services, and other essential aid in the North West province. This position offers a significant opportunity to drive positive change and improve the lives of community members through effective case management and advocacy.

Key Responsibilities

• Assess client needs and develop comprehensive, individualized service plans.
• Coordinate and facilitate access to a range of social services, healthcare, and educational resources.
• Monitor client progress, providing ongoing support and advocacy.
• Maintain accurate and confidential client records and documentation.
• Liaise with external agencies, service providers, and community stakeholders.
• Respond to client crises and provide immediate support or referrals.

Requirements

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Proven experience as a Case Manager or in a similar social services role.
• Strong understanding of social service systems and available community resources.
• Excellent assessment, planning, and intervention skills.
• Proficiency in case management software and documentation.
• Strong advocacy, negotiation, and communication abilities.

Benefits

• Attractive annual salary.
• Opportunities for continuing education and professional growth.
• Comprehensive health insurance plan.
• A collaborative and supportive team environment.
• The chance to make a real difference in the lives of individuals in Klerksdorp.