Case Manager - Social Support

Placements24; Stellenbosch; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Hybrid work schedule

Competitive salary

Professional growth

Supportive team

Community impact

Job summary

Placements24 is seeking a compassionate Case Manager to deliver social support in Paarl. You will assess needs, develop personalized plans, and link clients to housing, employment, and healthcare resources.

The role blends in-person client work with remote coordination to empower individuals and families toward greater stability. Ideal candidates hold a related bachelor’s degree and have experience in social services, with strong communication and confidentiality skills to manage a caseload

Qualifications

• Bachelor’s degree in Social Work, Psychology, or related field.
• Experience in case management or social services delivery.
• Strong understanding of social service systems and community resources in Paarl.

Responsibilities

• Conduct comprehensive needs assessments for clients seeking assistance.
• Develop and implement individualized case management plans tailored to client goals.
• Connect clients with appropriate community resources, such as housing, employment, and healthcare services.
• Provide ongoing support, advocacy, and follow-up to ensure client progress.
• Maintain accurate and confidential client records, including progress notes and service documentation.
• Collaborate with other service providers and agencies to coordinate care.

Skills

Empathy

Communication

Active listening

Education

Bachelor's degree in Social Work or related field

Job description

About the Role

Our client is looking for a compassionate and dedicated Case Manager to provide essential social support services in Paarl . You will work directly with individuals and families to assess their needs, develop personalized support plans, and connect them with vital resources. This hybrid role combines in-person client interactions with remote documentation and coordination, offering a flexible approach to service delivery. Your role is crucial in empowering clients to overcome challenges and achieve greater stability and well-being. This is a fulfilling opportunity for someone committed to making a difference in the lives of others within the Paarl community.

Key Responsibilities

• Conduct comprehensive needs assessments for clients seeking assistance.
• Develop and implement individualized case management plans tailored to client goals.
• Connect clients with appropriate community resources, such as housing, employment, and healthcare services.
• Provide ongoing support, advocacy, and follow-up to ensure client progress.
• Maintain accurate and confidential client records, including progress notes and service documentation.
• Collaborate with other service providers and agencies to coordinate care.

Requirements

• Bachelor's degree in Social Work, Psychology, or a related field.
• Experience in case management or social services delivery.
• Strong understanding of social service systems and community resources in Paarl .
• Excellent interpersonal, communication, and active listening skills.
• Ability to manage a caseload effectively, prioritize tasks, and maintain confidentiality.

Benefits

• Competitive annual salary and comprehensive benefits.
• Flexible hybrid work schedule.
• Opportunities for professional growth and specialized training.
• Supportive team environment committed to client success.
• Directly contribute to the well-being of individuals and families in Paarl .