Remote Case Manager - Social Services

Placements24; LegKraal Gate; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Remote work benefits

Home office stipend

Job summary

Placements24 seeks a highly organized Remote Case Manager to support individuals and families within the social services sector. Working remotely, you will assess needs, connect clients with resources, advocate for their rights, and monitor progress toward stability and self-sufficiency.

The role requires strong digital communication skills, independent work habits, and the ability to manage a caseload across diverse regions, including areas historically linked to Mahikeng.

Qualifications

• A Bachelor's degree in Social Work, Sociology, Psychology, or related field.
• Proven experience in case management or similar client-facing role.
• Strong understanding of social service systems, resources, and eligibility criteria.
• Excellent organizational skills and ability to manage multiple cases.

Responsibilities

• Assess client needs and develop individualized case management plans to achieve goals.
• Connect clients with social services, healthcare providers, educational opportunities, and employment resources.
• Monitor progress and adjust care plans as needed.
• Maintain accurate, confidential electronic case files.
• Collaborate with remote team, supervisors, and external agencies to ensure comprehensive client support.
• Advocate for clients' rights and access to services within community and governmental systems.

Skills

Digital communication

Caseload management

Case management software

Attention to detail

Education

Bachelor's degree in Social Work

Bachelor's degree in Sociology

Bachelor's degree in Psychology

Tools

Case management software

Office applications

Digital communication tools

Job description

About the Role

Our client is seeking a highly organized and dedicated Remote Case Manager to support individuals and families within the social services sector. Operating remotely, you will provide essential case management services, connecting clients with necessary resources, advocating for their needs, and monitoring their progress towards achieving stability and self-sufficiency. This role requires strong digital communication skills and the ability to manage a caseload effectively from a distance. It's an excellent opportunity for a compassionate professional looking to contribute significantly to social well-being while enjoying the flexibility and autonomy of a remote work arrangement, serving diverse client needs across various regions, including those historically linked to areas like Mahikeng

Key Responsibilities

• Assess client needs and develop individualized case management plans to achieve specific goals.
• Connect clients with appropriate social services, healthcare providers, educational opportunities, and employment resources.
• Monitor client progress, providing ongoing support, encouragement, and necessary adjustments to their care plans.
• Maintain accurate, confidential, and up-to-date electronic case files and documentation.
• Collaborate with a remote team, supervisors, and external agencies to ensure comprehensive client support.
• Advocate for clients' rights and access to services within community and governmental systems.

Requirements

• A Bachelor's degree in Social Work, Sociology, Psychology, or a related field.
• Proven experience in case management, social work, or a similar client-facing support role.
• Excellent understanding of social service systems, community resources, and eligibility criteria.
• Strong organizational skills, attention to detail, and the ability to manage multiple cases simultaneously.
• Proficiency in using case management software, digital communication tools, and standard office applications.
• High level of self-discipline, motivation, and ability to work independently in a remote setting.

Benefits

• Competitive annual salary and remote work benefits.
• Opportunities for virtual professional development and continuing education credits.
• Flexible working hours to promote work-life integration.
• A supportive and collaborative virtual team culture.
• Contribution towards home office expenses, including internet and equipment.