Cape Town Concierge — Resident Experience & Front Desk

Quorum Holdings; Wes-Kaap; On-site; ZAR 111,600 - 167,400; Full time

Job summary

A prestigious residential building in Cape Town is seeking a full-time Concierge. The role involves greeting residents and guests, managing front desk operations, and ensuring a welcoming environment. Ideal candidates should have excellent communication skills, a matric certificate, and ideally some experience in hospitality or customer service. The position requires reliable transportation and the ability to work shifts, including weekends and public holidays.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal and problem-solving abilities.
• Own/reliable transportation required.
• Hospitality or customer service experience would be beneficial.

Responsibilities

• Greet residents and guests warmly and professionally.
• Manage front desk operations including calls, emails, and visitor logs.
• Coordinate deliveries, mail, and packages.
• Assist residents with requests such as taxis and reservations.
• Monitor building access and ensure security protocols are followed.

Skills

Communication skills

Interpersonal skills

Problem-solving abilities

Multi-tasking

Knowledge of local attractions

Proficiency in English

Education

Matric certificate

Job description

A prestigious residential building in Cape Town is seeking a full-time Concierge. The role involves greeting residents and guests, managing front desk operations, and ensuring a welcoming environment. Ideal candidates should have excellent communication skills, a matric certificate, and ideally some experience in hospitality or customer service. The position requires reliable transportation and the ability to work shifts, including weekends and public holidays.