Business Development Manager

VOX Telecom Ltd; Durban; On-site; ZAR 700,000 - 1,100,000; Full time

Job summary

Vox Telecom Ltd in Durban is seeking a dynamic Business Development Manager to drive growth for voice, data, and collaboration solutions. You will identify opportunities, build relationships with key clients, negotiate contracts, and coordinate with marketing and product teams to tailor offerings to customer needs.

This full-time, on-site role requires strong sales experience in telecom or ICT, excellent communication, and a proven track record of meeting revenue targets.

Qualifications

• Bachelor’s degree in Business, Marketing or related field, or equivalent practical experience.
• Proven success in hitting or surpassing sales targets in B2B environments.
• Strong client relationship management and stakeholder engagement.
• Experience in contract negotiation and proposal development.

Responsibilities

• Identify and pursue new business opportunities for Vox’s voice, data, and collaboration solutions.
• Build and maintain relationships with key clients and stakeholders.
• Develop proposals, negotiate contracts, and coordinate with internal teams for delivery.
• Manage sales pipeline, forecast revenues, and meet revenue targets.
• Represent Vox at client meetings and industry events.

Skills

Business development

B2B sales

Account management

CRM systems

Negotiation

Communication

Education

Bachelor’s degree

Tools

CRM software

MS Office

Job description

Company Description Vox Telecom is a leading telecommunications operator providing voice, data, and collaboration services across the southern African market. The Group serves both business and consumer segments and maintains offices in major cities including Johannesburg, Pretoria, Durban, Cape Town, Port Elizabeth, and Windhoek, Namibia. Established in 1998, Vox has become a major player in the telecoms industry and is recognized as one of the largest black-owned telecommunications companies in South Africa. The company focuses on innovative, customer-centric solutions and offers opportunities for growth in a dynamic, competitive environment. For more information about Vox, visit www.vox.co.za.

Role Description The Business Development Manager is a full-time, on-site role based in Durban. This role is responsible for identifying and pursuing new business opportunities, building and maintaining relationships with key clients, and expanding market share for Vox’s voice, data, and collaboration solutions. The Business Development Manager will conduct market research, develop and present proposals, negotiate contracts, and collaborate with internal teams to ensure successful delivery of services. Daily tasks include managing a sales pipeline, meeting revenue and performance targets, preparing reports and forecasts, and representing Vox at client meetings and industry events. The role also involves working closely with marketing and product teams to refine offerings and ensure alignment with customer needs.

Qualifications

• Demonstrated skills in business development, B2B sales, and account management, with a track record of meeting or exceeding targets.
• Experience in client relationship management, networking, and stakeholder engagement within telecoms or related technology sectors.
• Strong abilities in market analysis, opportunity identification, and strategic planning for growth initiatives.
• Competence in contract negotiation, proposal development, and presentation of solutions to decision-makers.
• Excellent communication, interpersonal, and persuasion skills, with the ability to work collaboratively across teams.
• Solid organizational and time management skills, including pipeline management and reporting on sales activities.
• Proficiency with CRM systems, sales tools, and Microsoft Office (Word, Excel, PowerPoint).
• Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
• Prior experience in the telecommunications or ICT industry is highly advantageous.
• Ability to work on-site in Durban, travel to client locations as needed, and maintain a valid driver’s license.