Branch Advisor: Build Lasting Client Relationships

RMB Nigeria Limited; Bronkhorstspruit; On-site; ZAR 368,000 - 613,000; Full time

Job summary

FNB Bronkhorstspruit is seeking a Branch Advisor to deliver compliant financial advice in a high-volume POP branch. You will educate customers on eChannels, manage relationships, and ensure service excellence while adhering to FAIS, FICA and TCF standards.

Ideal candidates have FAIS awareness, 1–3 years in client-facing roles, strong communication, and the ability to meet sales and service targets in a dynamic banking environment. Apply now to join a trusted brand.

Qualifications

• Minimum qualification: FAIS-recognised NQF Level 5 certificate.
• 1–3 years of customer-facing experience in financial services.
• Strong FAIS, TCF understanding and client-centric advice.
• Ability to meet sales, service and compliance targets.

Responsibilities

• Provide compliant, professional financial advice to clients.
• Walk-in and existing clients in a high-volume branch environment.
• Understand client financial needs and offer appropriate product solutions.
• Maintain accurate and complete client records and documentation.
• Manage leads, referrals, and client follow-ups within agreed times.
• Achieve sales, service targets and maintain compliance.

Skills

Customer service

Sales targets

Communication

Teamwork

Analytical skills

Problem solving

Interpersonal skills

Education

NQF Level 5 FAIS certificate

Job description

FNB Bronkhorstspruit is seeking a Branch Advisor to deliver compliant financial advice in a high-volume POP branch. You will educate customers on eChannels, manage relationships, and ensure service excellence while adhering to FAIS, FICA and TCF standards.

Ideal candidates have FAIS awareness, 1–3 years in client-facing roles, strong communication, and the ability to meet sales and service targets in a dynamic banking environment. Apply now to join a trusted brand.