Bank Branch Advisor: Customer Solutions & Growth

Wesbank; Bronkhorstspruit; On-site; ZAR 558,000 - 669,000; Full time

Job summary

FNB Bronkhorspruit is hiring a Branch Advisor to deliver compliant financial guidance in a busy POP environment. You will build lasting client relationships, educate customers on channels, and ensure accurate record keeping while meeting sales and service targets.

The role requires FAIS understanding, a client-centric approach, and the ability to work independently within a dynamic team. This is a full-time position in Bronkhorstspruit, aligned with FirstRand Group policies.

Qualifications

• Minimum Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognised by FAIS.
• 1–3 years of experience in customer-facing environments, service delivery, or client support within financial services.
• Strong understanding of FAIS, TCF, and client-centric advice principles.
• Proven ability to meet sales, service, and compliance targets.

Responsibilities

• Provide compliant, professional financial advice in a high-volume branch.
• Walk-in and existing clients; understand needs and offer appropriate solutions.
• Maintain accurate client records and documentation; manage leads and follow-ups.

Skills

Strong communication and interpersonal

Persuasive selling

Agile and flexible

Attention to detail

Results-driven planning

Education

NQF Level 5 Certificate

Job description

FNB Bronkhorspruit is hiring a Branch Advisor to deliver compliant financial guidance in a busy POP environment. You will build lasting client relationships, educate customers on channels, and ensure accurate record keeping while meeting sales and service targets.

The role requires FAIS understanding, a client-centric approach, and the ability to work independently within a dynamic team. This is a full-time position in Bronkhorstspruit, aligned with FirstRand Group policies.