Client-Centric Banking Advisor | Grow Relationships

RMB; Noord-Kaap; On-site; ZAR 580,000 - 647,000; Full time

Benefits offered by this job

Career growth

Job summary

FNB, part of FirstRand Group, is seeking a Branch Advisor to deliver compliant financial guidance in a high-volume POP environment. You will educate customers on appropriate banking channels and build lasting client relationships while meeting sales and service targets.

The role emphasizes FAIS and TCF adherence, ethical conduct, and ongoing development within a dynamic branch team. Apply today to contribute to sustainable client outcomes.

Qualifications

• Minimum Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service or related FAIS fields.
• 1–3 years of experience in customer-facing environments within financial services.
• Strong understanding of FAIS, TCF and client-centric advice principles.

Responsibilities

• Provide compliant, professional financial advice in a high-volume branch.
• Walk-in and existing clients through suitable product solutions.
• Build and maintain long-term client relationships for retention and growth.
• Achieve individual and branch sales and service targets.
• Maintain accurate client records and stay updated on product knowledge.

Skills

Client-focused

Strong communication

Interpersonal skills

Persuasive selling

Education

NQF Level 5 Certificate in Banking/Business Admin/Customer Service (FAIS)

Job description

FNB, part of FirstRand Group, is seeking a Branch Advisor to deliver compliant financial guidance in a high-volume POP environment. You will educate customers on appropriate banking channels and build lasting client relationships while meeting sales and service targets.

The role emphasizes FAIS and TCF adherence, ethical conduct, and ongoing development within a dynamic branch team. Apply today to contribute to sustainable client outcomes.