Branch Advisor: Client Relationships & Financial Guidance

Fnbnamibia; Bronkhorstspruit; Presencial; ZAR 580.000 - 647.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Growth opportunities

Challenging working environment

Brand ambassador role

Descripción de la vacante

FNB Bronkhorstspruit is hiring a Branch Advisor to deliver compliant financial advice and excellent customer service in a busy POP branch. You will build lasting client relationships, educate customers on suitable banking channels, and manage leads and follow-ups while adhering to FAIS and TCF standards.

The role requires a minimum NQF Level 5 qualification and 1–3 years in customer-facing financial services, with opportunities for personal and career growth in a dynamic team environment.

Formación

• Strong understanding of FAIS, TCF, and client-centric advice principles.
• Proven ability to meet sales, service, and compliance targets.
• Experience in customer-facing environments within financial services.

Responsabilidades

• Build and manage long-term client relationships to support retention and growth.
• Provide compliant, professional financial advice in a high-volume branch.
• Educate customers on correct channels and products to meet their needs.
• Maintain accurate client records and documentation in line with policy.

Conocimientos

Client relationships

Communication skills

Persuasive selling

Agile & flexible

Planning & organization

Attention to detail

Teamwork

Educación

NQF Level 5 Certificate in Banking/Business Administration/Customer Service

Descripción del empleo

FNB Bronkhorstspruit is hiring a Branch Advisor to deliver compliant financial advice and excellent customer service in a busy POP branch. You will build lasting client relationships, educate customers on suitable banking channels, and manage leads and follow-ups while adhering to FAIS and TCF standards.

The role requires a minimum NQF Level 5 qualification and 1–3 years in customer-facing financial services, with opportunities for personal and career growth in a dynamic team environment.