Remote Phone-based Inside Sales Pro

MCI; Cape Town; On-site; ZAR 150,000 - 210,000; Full time

Job summary

MCI, a US-based tech-enabled BPO provider, is seeking a Telephone Sales Representative in Cape Town where you will reach out to prospective customers, promote products, and close sales while delivering an outstanding customer experience.

You will build rapport, identify needs, explain features and pricing, and work toward meeting performance targets in a fast-paced, metrics-driven environment. Ability to handle multiple systems and speak clearly is essential.

Qualifications

• High school diploma or equivalent.
• Excellent communication and persuasive selling skills.
• Strong customer service orientation.
• Basic computer proficiency.
• Ability to multitask while navigating multiple systems.
• Goal-oriented with a positive attitude.
• Ability to thrive in a performance-driven environment.

Responsibilities

• Make and receive customer calls to promote products and services.
• Build rapport and establish trust with prospective and existing customers.
• Identify customer needs and recommend appropriate solutions.
• Explain product features, benefits, and pricing clearly.
• Overcome objections and confidently close sales opportunities.
• Accurately document customer interactions and sales activities.
• Meet or exceed individual sales and performance targets.
• Maintain product knowledge and stay current on promotions.
• Follow all company policies and compliance requirements.
• Participate in regular coaching sessions and sales training.

Skills

Communication

Customer service

Multitasking

Computer proficiency

Sales mindset

High school diploma

18+ years

Performance-driven

Education

High school diploma or equivalent

Minimum age 18

Job description

MCI, a US-based tech-enabled BPO provider, is seeking a Telephone Sales Representative in Cape Town where you will reach out to prospective customers, promote products, and close sales while delivering an outstanding customer experience.

You will build rapport, identify needs, explain features and pricing, and work toward meeting performance targets in a fast-paced, metrics-driven environment. Ability to handle multiple systems and speak clearly is essential.