About the Role
Our client, a highly reputable luxury hotel situated in the scenic coastal city of George , Western Cape, is actively seeking a talented and driven Banqueting & Events Manager. This position is central to curating and executing memorable events, from intimate gatherings to large-scale corporate functions and weddings. The successful candidate will be responsible for the entire event lifecycle, ensuring impeccable service, creative execution, and profitability. You will liaise directly with clients to understand their vision, translate it into a flawless reality, and manage all logistical aspects. This role demands a blend of creativity, organizational prowess, and strong leadership skills, coupled with a keen eye for detail and a commitment to exceeding client expectations in the vibrant George setting.
Key Responsibilities
- Plan, organize, and execute a diverse range of banqueting and event functions, ensuring seamless delivery.
- Liaise with clients from initial inquiry through to post-event follow-up, understanding their needs and proposing tailored solutions.
- Develop detailed event proposals, including costing, menu selection, and décor suggestions.
- Manage the event budget effectively, ensuring profitability and adherence to financial targets.
- Coordinate with all relevant departments (Kitchen, Food & Beverage, Housekeeping, AV) to ensure smooth event execution.
- Supervise event staff on-site, ensuring high standards of service and guest satisfaction.
- Conduct pre- and post-event debriefs with clients and internal teams to gather feedback and identify areas for improvement.
- Maintain an up-to-date knowledge of event trends, venues, and suppliers.
- Manage inventory and ordering of event supplies and equipment.
- Troubleshoot and resolve any issues that arise during events promptly and professionally.
Requirements
- A minimum of 4 years of experience in event management, banqueting, or a related hospitality role, preferably within a luxury hotel environment.
- Demonstrated success in planning and executing a variety of events, including weddings, conferences, and corporate functions.
- Excellent understanding of event logistics, menu planning, beverage service, and AV requirements.
- Strong negotiation and client management skills, with a focus on building long-term relationships.
- Exceptional organizational and time management abilities, with the capacity to handle multiple projects simultaneously.
- Proficiency in Microsoft Office Suite and event management software.
- A degree or diploma in Hospitality Management, Event Management, or a related field is advantageous.
- Creative flair and a passion for delivering unique and memorable experiences.
- Ability to work flexible hours, including evenings, weekends, and public holidays as required by event schedules.
- Strong leadership qualities and the ability to motivate and manage a team effectively.
Benefits
- Competitive remuneration package commensurate with experience.
- Opportunities for professional growth and development within a prestigious hotel group.
- Employee discounts on accommodation and dining across the group.
- A dynamic and stimulating work environment with exposure to high-profile events.
- Performance-based incentives and potential for bonuses.
- Contribution to a recognized pension fund.
- Comprehensive medical aid scheme options.