About the Role
Join our client, a renowned hospitality establishment in George, Western Cape, as a Senior Banqueting Coordinator. This dynamic role is perfect for an organized and detail-oriented professional eager to contribute to the success of memorable events. You will be instrumental in managing the seamless execution of banquets and special functions, ensuring every detail from client liaison to on-site coordination is handled with precision. The ideal candidate will possess strong communication skills, a passion for client service, and a proactive approach to problem-solving. This position requires a blend of creativity and logistical prowess to deliver exceptional experiences that resonate with guests. If you have a flair for event management and a commitment to excellence, we encourage you to apply for this exciting opportunity in the scenic George area.
Key Responsibilities
- Serve as the primary point of contact for clients from booking to post-event follow-up, understanding their vision and requirements.
- Develop detailed event plans, timelines, and floor plans for banquets and special functions.
- Coordinate with internal departments, including culinary, AV, and service staff, to ensure all event needs are met.
- Oversee on-site event execution, managing setup, guest flow, and service delivery to ensure a flawless experience.
- Manage event budgets, track expenses, and ensure profitability for each function.
- Conduct pre-event briefings with staff and post-event debriefs with clients and internal teams.
- Troubleshoot and resolve any issues that arise during events promptly and effectively.
- Maintain and update event calendars, client records, and BEOs (Banquet Event Orders) accurately.
- Contribute to menu planning and presentation, offering creative solutions to enhance guest experiences.
- Ensure compliance with all venue policies, health and safety regulations in George.
- Assist in training and mentoring junior banqueting staff.
Requirements
- Minimum of 5 years of experience in event coordination, banqueting, or hospitality management.
- Proven ability to manage multiple events simultaneously with meticulous attention to detail.
- Excellent interpersonal, communication, and negotiation skills.
- Strong organizational and project management abilities.
- Experience with event software or BEO creation is essential.
- Ability to remain calm and effective under pressure in a George-based environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- A diploma or degree in Hospitality Management or a related field is advantageous.
- Demonstrated ability to build rapport with clients and understand their event needs.
- Flexibility to work evenings, weekends, and public holidays as dictated by event schedules.
- Understanding of catering operations and menu offerings.
Benefits
- This role comes with a competitive salary and the opportunity to work in a beautiful Western Cape setting.
- You will gain valuable experience in a high-volume event environment, with potential for growth within the company.
- Our client provides a supportive team atmosphere and access to professional development resources.
- Enjoy contributing to a wide range of unique and exciting events.