Banqueting Supervisor

Placements24; Durban; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary package

Prestigious events in Durban

Professional development and training

Supportive and dynamic team

Leading catering company

Job summary

Placements24 in Durban is seeking a meticulous and customer-focused Banqueting Supervisor to lead the event service team. You will oversee setup, execution, and breakdown of banquets and catered events, guiding service staff and managing timelines to ensure a flawless guest experience.

The ideal candidate will have supervisory experience in banqueting or hospitality, strong leadership, excellent communication, and the stamina to work long events.

Qualifications

• Supervisory experience in banqueting or events.
• Strong leadership and team management abilities.
• Excellent customer service and guest relations.

Responsibilities

• Supervise banqueting staff during event setup, service, and breakdown.
• Ensure room setup, catering, and special requests meet requirements.
• Provide excellent customer service and resolve guest inquiries promptly.
• Conduct pre-event briefings with staff on event details.

Skills

Supervisory experience

Leadership

Customer service

Communication

Teamwork

Stamina

Job description

About the Role

Our client is seeking a meticulous and customer-focused Banqueting Supervisor to lead their event service team in Durban . This role involves overseeing the setup, execution, and breakdown of banquets and other catered events, ensuring an exceptional experience for every guest. You will be responsible for guiding service staff, managing event timelines, and maintaining the highest standards of hospitality and presentation. The ideal candidate will have a strong understanding of event service protocols and a natural ability to motivate and manage a team in a dynamic hospitality setting.

Key Responsibilities

• Supervise and direct banqueting staff during event setup, service, and breakdown.
• Ensure all event requirements, including room setup, catering, and special requests, are meticulously met.
• Provide excellent customer service, addressing guest inquiries and resolving issues promptly and professionally.
• Conduct pre-event briefings with staff to ensure clear understanding of event details and responsibilities.
• Monitor service quality and adherence to company standards throughout each event.
• Train and mentor new banqueting staff, fostering a culture of teamwork and continuous improvement.

Requirements

• Proven experience in a supervisory role within banqueting , events, or hospitality services.
• Excellent understanding of event service procedures and etiquette.
• Strong leadership and team management skills.
• Ability to remain calm and effective under pressure during peak event times.
• Exceptional communication and interpersonal skills.
• Physical stamina to manage long hours and be on your feet for extended periods.

Benefits

• Competitive salary package.
• Opportunity to work at prestigious events in Durban .
• Professional development and training opportunities.
• A supportive and dynamic team environment.
• Be part of a leading catering company known for its quality and service.