Banquet Service Manager

Placements24; Benoni; On-site; ZAR 420,000 - 560,000; Full time

Benefits offered by this job

Health benefits

Advancement opportunities

Rewarding work environment

Gauteng event exposure

Job summary

Placements24 in Benoni is seeking an experienced Banquet Service Manager to lead our banquet service team and ensure flawless execution of catered events from setup to service completion. You will manage service staff, uphold presentation standards, and deliver an outstanding guest experience that reflects the prestige of our client's catering services throughout Gauteng.

This role requires strong leadership, exceptional communication, and the ability to work under pressure during high-volume

Qualifications

• Proven experience in banquet or event service management within a high-volume catering or hospitality environment.
• Strong leadership and team management abilities.
• Excellent interpersonal and communication skills, with a focus on customer service.
• Knowledge of service etiquette, food and beverage presentation, and event protocols.
• Ability to remain calm and effective under pressure in a fast-paced setting.
• Flexibility to work varied shifts, including evenings, weekends, and holidays, as dictated by event schedules in Benoni.

Responsibilities

• Oversee the setup, service, and breakdown of all banquet and catered events.
• Manage, train, and schedule banquet service staff, ensuring they are professional and well-prepared.
• Ensure all service standards, including presentation, guest interaction, and timing, are met or exceeded.
• Act as the main point of contact during events, addressing guest needs and resolving issues promptly.
• Collaborate with the kitchen and event planning teams to ensure seamless event execution.
• Maintain inventory of banquet supplies and equipment, ensuring readiness for all events.

Skills

Leadership

Team management

Interpersonal skills

Customer service

Calm under pressure

Job description

About the Role

Our client is looking for an exceptional Banquet Service Manager to lead their dedicated banquet service team in Benoni . This role is pivotal in ensuring the flawless execution of all catered events, from initial client setup to final service completion. You will be responsible for managing the service staff, maintaining impeccable presentation standards, and delivering an outstanding guest experience that reflects the prestige of our client's services in the Gauteng area.

Key Responsibilities

• Oversee the setup, service, and breakdown of all banquet and catered events.
• Manage, train, and schedule banquet service staff, ensuring they are professional and well-prepared.
• Ensure all service standards, including presentation, guest interaction, and timing, are met or exceeded.
• Act as the main point of contact during events, addressing guest needs and resolving issues promptly.
• Collaborate with the kitchen and event planning teams to ensure seamless event execution.
• Maintain inventory of banquet supplies and equipment, ensuring readiness for all events.

Requirements

• Proven experience in banquet or event service management within a high-volume catering or hospitality environment.
• Strong leadership and team management abilities.
• Excellent interpersonal and communication skills, with a focus on customer service.
• Knowledge of service etiquette, food and beverage presentation, and event protocols.
• Ability to remain calm and effective under pressure in a fast-paced setting.
• Flexibility to work varied shifts, including evenings, weekends, and holidays, as dictated by event schedules in Benoni .

Benefits

• A competitive annual salary commensurate with experience.
• Opportunities for advancement within a growing catering organization.
• A dynamic work environment where excellent service is recognized and rewarded.
• Comprehensive benefits package including health and retirement plans.
• The chance to be part of memorable events across the Gauteng region.