B2B Tech Sales Specialist for BPO & Call Centers

Smd Technologies; South Africa; On-site; ZAR 360,000 - 540,000; Full time

Job summary

SMD Technologies is a fast-growing retail and wholesale distribution business serving South Africa. We seek a proactive B2B Sales Specialist to grow our presence in the BPO, call centre, collections and customer-service sectors.

The role focuses on identifying opportunities, prospecting new clients, building relationships with decision-makers and developing a strong sales pipeline for our technology and workplace solutions.

Qualifications

• Relevant tertiary qualification in Sales, Marketing, Business Management or related field.
• 2–3 years' experience in B2B sales, business development or a similar sales environment.
• Experience selling technology, electronics, workplace solutions or related products.
• Experience working with BPOs, call centres, collections businesses or large corporate clients is advantageous.
• Strong cold-calling, networking and relationship-building skills.
• Excellent communication, negotiation and presentation skills.
• Target-driven, self-motivated and able to travel; valid driver's license.

Responsibilities

• Identify and prospect for new B2B clients within BPO, call centre, collections and customer-service sectors.
• Build and maintain a strong pipeline of prospective clients and sales opportunities.
• Research target organisations and identify relevant procurement, IT, operations and business decision-makers.
• Conduct cold calling, email outreach, networking and other proactive business-development activities.
• Arrange and attend client meetings and site visits to identify business opportunities.
• Develop relationships with decision-makers and key stakeholders within prospective accounts.
• Identify client requirements and recommend suitable SMD products and solutions.
• Promote products including headsets, computers, monitors, peripherals, furniture and other workplace technology solutions.
• Prepare and present suitable product proposals and quotations in conjunction with the relevant internal teams.
• Follow up on opportunities and maintain regular contact with prospective and newly acquired clients.
• Develop newly acquired clients into long-term, repeat customers.
• Identify opportunities to cross-sell and expand SMD's product offering within client organisations.
• Keep accurate records of prospects, meetings, opportunities and sales activities on the relevant systems.
• Work closely with internal sales administration and order-processing teams to ensure a smooth handover of confirmed business.
• Achieve agreed sales targets and business-development KPIs.
• Stay informed about market trends, competitors and opportunities within the BPO and contact centre industry.
• Attend industry events, networking opportunities and client meetings when required.
• Perform other sales-related and ad hoc duties as required.

Skills

Cold-calling

Networking

Relationship-building

Communication

Negotiation

Presentation

Business acumen

Self-motivation

Travel

Education

Relevant tertiary qualification in Sales, Marketing, Business Management or related field

Job description

SMD Technologies is a fast-growing retail and wholesale distribution business serving South Africa. We seek a proactive B2B Sales Specialist to grow our presence in the BPO, call centre, collections and customer-service sectors.

The role focuses on identifying opportunities, prospecting new clients, building relationships with decision-makers and developing a strong sales pipeline for our technology and workplace solutions.