Autonomous AI Workflow Engineer for Enterprise Systems

University of Fort Hare; Centurion; On-site; ZAR 700,000 - 1,100,000; Full time

Job summary

University of Fort Hare seeks a Software Implementation Engineer to design and deploy autonomous AI agents acting as a digital workforce for enterprise clients. You will build multi-step AI workflows, integrate with CRM platforms like Salesforce and HubSpot, and orchestrate event-driven automation to boost efficiency and ROI.

You will work hands-on with modern AI tools and an enterprise-grade stack, translating business needs into scalable technical solutions while ensuring reliability, testing,

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Experience working with AI agents and LLM orchestration.
• Understanding of Retrieval-Augmented Generation (RAG) and voice-based AI systems.
• Strong proficiency in REST APIs and webhook-based architectures.
• Ability to map, process, and transform data using Python and Excel.
• Experience integrating with CRM and messaging platform APIs.

Responsibilities

• Design and build multi-step, autonomous AI workflows
• Enable AI agents to manage full customer journeys such as lead qualification, follow-ups, and complex query handling
• Lead integrations with critical platforms such as CRMs (e.g., Salesforce, HubSpot), payment gateways, and communication APIs
• Architect seamless connections between AI systems and enterprise tools
• Develop and orchestrate workflows using webhooks and triggers
• Ensure real-time data synchronisation across systems and AI agents
• Collaborate with stakeholders across all levels, from technical teams to executives
• Translate business needs into scalable technical solutions
• Build and execute testing frameworks to ensure stability and accuracy
• Design systems that handle edge cases and incorporate human-in-the-loop processes where required
• Monitor and optimise deployed solutions
• Use data-driven insights to demonstrate impact and continuously improve performance

Skills

AI agents orchestration

REST APIs

Python

Excel

CRM integration

Communication skills

Self-driven

Education

Bachelor's degree in Computer Science, Engineering, or a related field

Tools

OpenAI

Google Gemini

ElevenLabs

n8n

Serverless (GCP)

Cloudflare

Job description

University of Fort Hare seeks a Software Implementation Engineer to design and deploy autonomous AI agents acting as a digital workforce for enterprise clients. You will build multi-step AI workflows, integrate with CRM platforms like Salesforce and HubSpot, and orchestrate event-driven automation to boost efficiency and ROI.

You will work hands-on with modern AI tools and an enterprise-grade stack, translating business needs into scalable technical solutions while ensuring reliability, testing,