AI Workflow & Enterprise Integration Engineer

Manpower Group

Wes-Kaap

Hybrid

ZAR 600,000 - 1,200,000

Full time

6 days ago

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Job summary

Manpower Group seeks a skilled professional to design and build autonomous AI workflows, enabling agents to manage customer journeys and complex inquiries. You will lead integrations with CRMs, payment gateways, and messaging APIs, and orchestrate event-driven automation with real-time data sync across systems.

The role emphasizes collaboration with stakeholders and the development of reliable testing frameworks to ensure stability and measurable ROI.

Qualifications

Bachelor’s degree in Computer Science, Engineering, or a related field.
Experience working with AI agents and LLM orchestration.
Understanding of Retrieval-Augmented Generation (RAG) and voice-based AI systems.
Strong proficiency in REST APIs and webhook-based architectures.
Ability to map, process, and transform data using Python and Excel.
Experience integrating with CRM and messaging platform APIs.

Responsibilities

Design and build multi-step, autonomous AI workflows.
Enable AI agents to manage full customer journeys such as lead qualification, follow-ups, and complex query handling.
Lead integrations with critical platforms such as CRMs (e.g., Salesforce, HubSpot), payment gateways, and communication APIs.
Architect seamless connections between AI systems and enterprise tools.
Develop and orchestrate workflows using webhooks and triggers.
Ensure real-time data synchronization across systems and AI agents.
Collaborate with stakeholders across all levels to translate business needs into scalable technical solutions.
Build and execute testing frameworks to ensure stability and accuracy.
Monitor and optimize deployed solutions and demonstrate impact with data-driven insights.