Assistant Store Manager - Specialty Retail

Placements24; Polokwane; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Staff discounts

Training and development

Career progression

Job summary

Placements24 is seeking an experienced Assistant Store Manager for a Polokwane-based retail store. You will support store operations, lead a team, manage inventory and execute merchandising plans while achieving sales targets.

The ideal candidate will have 2–3 years in retail management, strong leadership, and a passion for customer service. Flexible hours, weekends, and holidays are required, with growth opportunities within a dynamic specialty retailer.

Qualifications

• Minimum 2–3 years in retail management or a supervisory role.
• Proven ability to lead, coach and motivate a retail team.
• Strong understanding of retail operations, inventory control and visual merchandising.
• Excellent customer service skills with ability to resolve issues.
• Proficiency with POS systems and retail management software.
• Strong organizational and time-management skills.
• Ability to work flexible hours, including weekends and holidays.
• Must be located in or able to reliably commute to Polokwane, Limpopo.

Responsibilities

• Support the Store Manager in all aspects of store operations, from daily tasks to strategic planning.
• Lead and motivate a team of retail associates, providing guidance, training, and performance support.
• Ensure consistent delivery of outstanding customer service, resolving issues and enhancing the shopping experience.
• Oversee inventory management, including stock counts, merchandising, and loss prevention strategies.
• Assist in implementing visual merchandising directives to create an attractive and engaging store environment.
• Drive sales performance by coaching the team and implementing effective sales strategies.
• Manage opening and closing procedures, ensuring store security and operational readiness.
• Maintain compliance with all company policies, procedures, and health and safety standards.
• Deputize for the Store Manager in their absence, ensuring seamless operations.
• Contribute to creating a positive and collaborative work culture within the store team.

Skills

Leadership

Coaching

Customer service

Retail operations

Inventory control

POS systems

Education

High school diploma

Retail management qualification (advantage)

Tools

POS software

Job description

About the Role

Our client, a prominent retailer specializing in unique and curated goods, is seeking an experienced and motivated Assistant Store Manager to support the management of their store located in Polokwane, Limpopo . This role is crucial in driving store performance, ensuring operational excellence, and fostering a vibrant customer experience. You will work closely with the Store Manager to lead the store team, manage inventory, execute visual merchandising plans, and achieve sales objectives. The ideal candidate possesses strong leadership qualities, a keen understanding of retail operations, and a passion for delivering exceptional service. This is an excellent opportunity to advance your retail management career within a dynamic and engaging specialty retail environment. You will play a key role in upholding the store's reputation and contributing to its continued success in the Polokwane market.

Key Responsibilities

Support the Store Manager in all aspects of store operations, from daily tasks to strategic planning. Lead and motivate a team of retail associates, providing guidance, training, and performance support. Ensure consistent delivery of outstanding customer service, resolving issues and enhancing the shopping experience. Oversee inventory management, including stock counts, merchandising, and loss prevention strategies. Assist in implementing visual merchandising directives to create an attractive and engaging store environment. Drive sales performance by coaching the team and implementing effective sales strategies. Manage opening and closing procedures, ensuring store security and operational readiness. Maintain compliance with all company policies, procedures, and health and safety standards. Deputize for the Store Manager in their absence, ensuring seamless operations. Contribute to creating a positive and collaborative work culture within the store team.

Requirements

Minimum of 2-3 years of experience in retail management or a supervisory role. Demonstrated ability to lead, coach, and motivate a retail team. Strong understanding of retail operations, inventory control, and visual merchandising. Excellent customer service skills with a proven ability to resolve customer issues. Proficiency with POS systems and retail management software. Strong organizational and time-management skills. Ability to work flexible hours, including weekends and holidays. A proactive approach to problem-solving and continuous improvement. High school diploma or equivalent required; relevant tertiary qualification is an advantage. Must be located in or able to reliably commute to Polokwane, Limpopo .

Benefits

Our client offers a competitive salary package that reflects your experience and contributions. You will have access to ongoing training and development opportunities to enhance your retail management skills. Employees enjoy attractive staff discounts on the store's unique product range. This role provides clear pathways for career advancement into Store Management positions. Work within a supportive and dynamic team environment where your efforts are recognized. Join a company that values its employees and fosters a culture of growth and success. Be part of a specialty retail brand known for its curated selection and excellent customer care.