Assistant Store Manager - Retail

Placements24; Benoni; Hybrid; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Health insurance and medical aid

Employee discount on merchandise

Comprehensive training and development

Career advancement prospects

Supportive team culture

Pension scheme

Job summary

Placements24 is seeking an Assistant Store Manager in Benoni, Gauteng to support the Store Manager in daily operations, staff management, and driving sales targets. You will oversee inventory, customer service, and policy implementation to uphold brand standards and store performance.

The ideal candidate has retail management experience, strong leadership, and a passion for customer experience. This role offers growth within a dynamic retail environment in Benoni.

Qualifications

• Proven experience in a retail management or supervisory role.
• Strong leadership, communication, and interpersonal skills.
• Ability to drive sales and achieve store objectives.
• Experience with inventory management and POS systems.
• Knowledge of visual merchandising and store operations.
• Flexibility to work varied hours.
• High school diploma required; degree or diploma in business or retail management is advantageous.
• Commitment to exceptional customer service in Benoni.
• Experience in managing operational budgets is a plus.

Responsibilities

• Assist the Store Manager in overseeing all store operations and ensuring targets are met.
• Supervise and motivate the store team, providing guidance and support.
• Manage staff scheduling, performance, and training and development initiatives.
• Ensure high standards of customer service are maintained at all times.
• Control inventory levels, manage stock counts, and oversee stock replenishment.
• Implement store policies and procedures, ensuring compliance with company standards.
• Drive sales initiatives and contribute to achieving store revenue goals.
• Handle customer issues and complaints effectively and professionally.
• Maintain store appearance, including visual merchandising and cleanliness.
• Process transactions accurately using the POS system and manage cash handling procedures.
• Assist in implementing loss prevention strategies.
• Foster a positive and productive work environment for all staff.

Skills

Leadership

Communication

Interpersonal skills

Sales drive

Education

High school diploma

Degree or diploma in business or retail management

Tools

POS systems

Inventory management

Job description

About the Role

Our client, a dynamic and growing retail company, is seeking a motivated and experienced Assistant Store Manager to support the management team at their Benoni, Gauteng store. This role is crucial in ensuring the store operates efficiently, achieves its sales targets, and provides an outstanding customer experience. The Assistant Store Manager will work closely with the Store Manager to oversee daily operations, manage staff, control inventory, and implement store policies. The ideal candidate has a strong background in retail management, excellent leadership skills, and a passion for driving performance. This is an excellent opportunity to develop your retail leadership career within a supportive environment in Benoni, Gauteng . You will play a key role in staff training and development, customer engagement, and maintaining operational standards. We are looking for an individual who is proactive, results-oriented, and committed to upholding the company's values and brand image. Your contribution will be vital to the success of the store and the development of its team members. Join a company that invests in its people and offers clear paths for advancement in the retail sector.

Key Responsibilities

• Assist the Store Manager in overseeing all store operations and ensuring targets are met.
• Supervise and motivate the store team, providing guidance and support.
• Manage staff scheduling, performance, and training and development initiatives.
• Ensure high standards of customer service are maintained at all times.
• Control inventory levels, manage stock counts, and oversee stock replenishment.
• Implement store policies and procedures, ensuring compliance with company standards.
• Drive sales initiatives and contribute to achieving store revenue goals.
• Handle customer issues and complaints effectively and professionally.
• Maintain store appearance, including visual merchandising and cleanliness.
• Process transactions accurately using the POS system and manage cash handling procedures.
• Assist in implementing loss prevention strategies.
• Foster a positive and productive work environment for all staff.

Requirements

• Proven experience in a retail management or supervisory role.
• Strong leadership, communication, and interpersonal skills.
• Demonstrated ability to drive sales and achieve store objectives.
• Experience with inventory management and POS systems.
• Knowledge of visual merchandising and store operations.
• Ability to train and develop staff effectively.
• Excellent problem-solving and decision-making skills.
• Flexibility to work varied hours, including evenings, weekends, and public holidays.
• High school diploma required; a degree or diploma in business or retail management is advantageous.
• Commitment to providing exceptional customer service in Benoni, Gauteng .
• Experience in managing operational budgets is a plus.

Benefits

• Competitive salary.
• Performance-based bonuses.
• Health insurance and medical aid benefits.
• Employee discount on merchandise.
• Comprehensive training and professional development opportunities.
• Career advancement prospects within a growing company.
• Supportive team culture.
• Pension scheme.