Retail Store Manager - Polokwane

Placements24; África do Sul; Híbrido; ZAR 250 000 - 420 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance incentives

Employee discounts

Training and development

Career progression

Resumo da oferta

Placements24 is seeking an energetic Retail Store Manager for our Polokwane, Limpopo location. The role oversees store operations, achieves sales targets, and delivers an exceptional customer experience in a hybrid work model.

You will lead and develop the store team, manage inventory, merchandising, and budgeting, while coordinating with regional management on strategic initiatives to drive profitability and growth in Polokwane.

Qualificações

• Minimum 5 years in retail, with at least 3 years in a management or supervisory role.
• Proven track record of achieving sales targets and managing store operations effectively.
• Strong leadership, communication, and interpersonal skills.
• Experience in staff training, performance management, and team motivation.
• Solid understanding of inventory control, merchandising, and customer service principles.
• Proficiency in retail management software and point-of-sale (POS) systems.
• Ability to analyze sales data and make informed business decisions.
• Flexibility to work varying shifts, including weekends and holidays, and adapt to a hybrid work schedule within Polokwane.

Responsabilidades

• Manage all aspects of store operations, including sales, customer service, inventory management, and staff scheduling.
• Lead, motivate, and develop a team of retail staff to achieve individual and store performance goals.
• Drive sales performance by implementing effective sales strategies and ensuring adherence to service standards.
• Oversee inventory control, including receiving, stock takes, and minimizing stock loss.
• Ensure store presentation and visual merchandising standards are maintained according to company guidelines.
• Handle customer inquiries, feedback, and resolve issues promptly to ensure customer satisfaction.
• Monitor store performance metrics and implement action plans to address underperformance.
• Manage store budget and control expenses to ensure profitability.
• Collaborate with regional management on operational and strategic initiatives for the Polokwane store.

Conhecimentos

Retail management

Leadership

Sales optimization

Inventory control

Staff training

POS software

Data analysis

Customer service

Merchandising

Ferramentas

POS systems

Descrição da oferta de emprego

About the Role

Our client, a well-established retail brand, is looking for an energetic and experienced Retail Store Manager to lead their Polokwane, Limpopo branch. This role is pivotal in ensuring the store operates smoothly, achieves its sales targets, and provides an exceptional customer experience. You will be responsible for managing staff, overseeing inventory, implementing visual merchandising standards, and driving store profitability. The ideal candidate is a natural leader with a passion for retail, a strong understanding of operational management and excellent people skills. This position utilizes a hybrid model, requiring regular presence in the Polokwane store for operational oversight and team leadership, balanced with remote capabilities for strategic planning and reporting. We are seeking a dedicated individual committed to fostering a positive work environment and delivering outstanding results for our Polokwane location.

Key Responsibilities

• Manage all aspects of store operations, including sales, customer service, inventory management, and staff scheduling.
• Lead, motivate, and develop a team of retail staff to achieve individual and store performance goals.
• Drive sales performance by implementing effective sales strategies and ensuring adherence to service standards.
• Oversee inventory control, including receiving, stock takes, and minimizing stock loss.
• Ensure store presentation and visual merchandising standards are maintained according to company guidelines.
• Handle customer inquiries, feedback, and resolve issues promptly to ensure customer satisfaction.
• Monitor store performance metrics and implement action plans to address underperformance.
• Manage store budget and control expenses to ensure profitability.
• Collaborate with regional management on operational and strategic initiatives for the Polokwane store.

Requirements

• Minimum of 5 years of retail experience, with at least 3 years in a management or supervisory role.
• Proven track record of achieving sales targets and managing store operations effectively.
• Strong leadership, communication, and interpersonal skills.
• Experience in staff training, performance management, and team motivation.
• Solid understanding of inventory control, merchandising, and customer service principles.
• Proficiency in retail management software and point-of-sale (POS) systems.
• Ability to analyze sales data and make informed business decisions.
• Flexibility to work varying shifts, including weekends and holidays, and adapt to a hybrid work schedule within Polokwane.

Benefits

• Competitive salary and performance-based incentives.
• Opportunities for career progression within a reputable retail organization.
• Employee discounts on store merchandise.
• Comprehensive training and development programs.
• A dynamic and supportive work environment in Polokwane.