Retail Store Assistant Manager

Placements24; Polokwane; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Career development

Employee discounts

Health benefits

Team environment

Job summary

Placements24 in Polokwane seeks a proactive Retail Store Assistant Manager to support the store leadership in daily operations and customer service. You will supervise staff, contribute to sales targets, and ensure inventory accuracy while maintaining brand standards.

The role offers opportunities to develop leadership skills within a busy retail environment and to work closely with the Store Manager to drive performance and a positive team culture.

Qualifications

• Previous retail experience with supervisory responsibilities.
• Strong customer service and interpersonal skills.
• Ability to motivate and lead a team effectively.
• Understanding of retail operations including sales, inventory and merchandising.
• Excellent organizational and problem-solving skills.
• Flexible to work various shifts, including weekends and holidays.

Responsibilities

• Oversee daily store operations and help achieve sales goals.
• Supervise, train, and motivate a team of retail associates.
• Provide exceptional customer service and resolve inquiries.
• Manage inventory, stock replenishment and loss prevention.
• Ensure store presentation meets brand standards.
• Assist with staff scheduling and performance reviews.

Skills

Retail leadership

Customer service

Staff supervision

Inventory management

Merchandising

Scheduling

Job description

About the Role

Our client is seeking a dedicated and proactive Retail Store Assistant Manager to support the management team in Polokwane . You will play a key role in daily store operations, staff supervision, customer service, and achieving sales targets. This position offers a fantastic opportunity to develop leadership skills and contribute to the success of a busy retail environment. You will work closely with the Store Manager to ensure operational efficiency, uphold brand standards, and foster a positive and productive atmosphere for both staff and customers, making a tangible impact on store performance and team development.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and achieving sales goals.
• Supervise, train, and motivate a team of retail associates to ensure high performance.
• Provide exceptional customer service, resolving inquiries and ensuring customer satisfaction.
• Manage inventory, including stock replenishment, organization, and loss prevention.
• Ensure the store is well-maintained, visually appealing, and adheres to company standards.
• Assist with staff scheduling, performance reviews, and implementing company policies.

Requirements

• Previous retail experience, with some supervisory or leadership responsibilities preferred.
• Strong customer service and interpersonal skills.
• Ability to motivate and lead a team effectively.
• Understanding of retail operations, including sales, inventory, and merchandising.
• Excellent organizational and problem-solving skills.
• Flexibility to work various shifts, including weekends and holidays.

Benefits

• Competitive salary and performance-based bonuses.
• Opportunities for career advancement and professional development.
• Employee discounts on store products.
• Comprehensive health benefits package.
• A supportive and team-oriented work environment.