Retail Store Manager

Placements24; Polokwane; On-site; ZAR 250,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Career advancement

Employee discounts

Comprehensive training programs

Job summary

Placements24 is seeking an experienced Retail Store Manager to lead our Polokwane branch in Limpopo. You will oversee day-to-day operations, drive sales, manage inventory, and coach a team to deliver exceptional customer service in a busy retail environment.

The ideal candidate has proven leadership, strong retail knowledge, and a hands-on approach to achieving targets while maintaining store standards and a positive work culture in Polokwane.

Qualifications

• Proven experience as Retail Store Manager or Assistant Store Manager.
• Strong leadership and team-building abilities.
• Excellent knowledge of retail sales principles and customer service best practices.
• Experience with inventory management and POS software.
• Strong communication and problem-solving skills.

Responsibilities

• Manage day-to-day store operations, including opening/closing, cash handling, and customer service.
• Lead, train, and motivate a team to achieve sales goals and deliver exceptional service.
• Oversee inventory management, including ordering, receiving, stocking, and loss prevention.
• Apply visual merchandising standards to create an engaging store environment in Polokwane.
• Monitor sales performance, analyze reports, and devise strategies to increase revenue and traffic.
• Ensure compliance with company policies, procedures, and safety regulations.
• Handle customer inquiries, complaints, and returns professionally.
• Foster a positive team culture and staff development.
• Maintain store appearance and cleanliness to company standards.

Skills

Leadership

Team motivation

Customer service

Communication

Retail sales

Education

High School Diploma or equivalent

Bachelor’s degree in Business or related field

Tools

POS software

Inventory management systems

Job description

About the Role

Our client, a prominent retailer, is seeking an experienced and passionate Retail Store Manager to lead their branch in **Polokwane, Limpopo**. This is a critical role responsible for overseeing all aspects of store operations, driving sales performance, and cultivating an exceptional customer experience. The ideal candidate will possess strong leadership skills, a keen understanding of retail dynamics, and a commitment to fostering a positive and productive work environment for their team. You will be expected to manage inventory, staff, and sales targets, ensuring the store operates at peak efficiency and profitability within the vibrant **Polokwane** community. This is an excellent opportunity to take ownership of a store and contribute directly to the success of a well-respected retail brand.

Key Responsibilities

• Manage day-to-day store operations, including opening and closing procedures, cash handling, and customer service.
• Lead, train, and motivate a team of retail associates to achieve sales goals and provide outstanding customer service.
• Oversee inventory management, including ordering, receiving, stocking, and loss prevention initiatives.
• Implement visual merchandising standards to create an appealing and engaging store environment in **Polokwane**.
• Monitor sales performance, analyze reports, and develop strategies to increase revenue and customer traffic.
• Ensure compliance with all company policies, procedures, and safety regulations.
• Handle customer inquiries, complaints, and returns professionally and efficiently.
• Foster a positive and collaborative team culture, encouraging professional development among staff.
• Maintain the store's appearance and cleanliness to company standards.

Requirements

• Proven experience as a Retail Store Manager or Assistant Store Manager, preferably within the **Limpopo** region.
• Demonstrated ability to lead and motivate a team.
• Strong understanding of retail sales principles and customer service best practices.
• Experience with inventory management systems and point-of-sale (POS) software.
• Excellent communication, interpersonal, and problem-solving skills.
• High school diploma or equivalent; a degree in Business or a related field is a plus.
• Availability to work flexible hours, including evenings, weekends, and public holidays, as required by store operations in **Polokwane**.
• A passion for retail and delivering exceptional customer experiences.

Benefits

• Competitive salary commensurate with experience.
• Performance-based bonuses and incentives.
• Opportunities for career advancement within the organization.
• Employee discounts on merchandise.
• A dynamic and supportive work environment.
• Comprehensive training programs for staff development.