Assistant Store Manager (Centurion)

Placements24; Bellville; Hybrid; ZAR 280,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Employee discount

Health insurance

Job summary

Placements24 is seeking a proactive Assistant Store Manager for a Centurion location. You will support the Store Manager in driving sales, leading the retail team, and delivering an outstanding customer experience.

The role offers opportunities to shape daily operations, training, and store presentation while ensuring compliance with company standards. The candidate should bring 3–5 years in retail leadership, strong communication, and the ability to balance sales goals with staff development.

Qualifications

• Proven experience as Assistant Store Manager or similar retail leadership role (3-5 years).
• Strong understanding of retail operations, sales techniques, and customer service principles.

Responsibilities

• Oversee all store operations including sales, customer service, inventory management, and merchandising.
• Supervise, train, and motivate a team of retail associates to meet performance goals.
• Drive sales with effective strategies and exceptional customer engagement on the floor.
• Manage inventory: ordering, receiving, and stock takes to minimize loss and ensure availability.
• Ensure the store is visually appealing and adheres to merchandising guidelines.
• Handle customer inquiries, feedback, and complaints with a high level of service.
• Assist with scheduling, payroll, and compliance with labor laws.

Skills

Retail leadership

Staff supervision

POS systems

Customer service

Sales strategies

Education

High school diploma

Business degree

Tools

POS systems

MS Office

Job description

About the Role

Our client, a distinguished name in the retail industry, is seeking a motivated and experienced Assistant Store Manager for their bustling location in Centurion . This role is integral to the successful day-to-day operations of the store, supporting the Store Manager in driving sales, managing staff, and ensuring an outstanding customer experience. You will play a key role in leading and inspiring the retail team, fostering a positive work environment, and achieving operational excellence. This is an exciting opportunity for an individual looking to advance their retail management career and contribute to the growth of a respected brand. The ideal candidate will possess strong leadership skills, a passion for retail, and a commitment to delivering exceptional results. You will be actively involved in all aspects of store management, from sales floor supervision to administrative duties.

Key Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations, including sales, customer service, inventory management, and visual merchandising.
• Supervise, train, and motivate a team of retail associates, ensuring they meet performance goals and uphold company standards.
• Drive sales performance by implementing effective sales strategies and ensuring exceptional customer engagement on the sales floor.
• Manage inventory levels, including ordering, receiving, and conducting regular stocktakes to minimize loss and ensure product availability.
• Ensure the store is visually appealing and well-maintained, adhering to merchandising guidelines and presentation standards.
• Handle customer inquiries, feedback, and complaints effectively, ensuring a high level of customer satisfaction.
• Assist with scheduling staff, managing payroll, and ensuring compliance with labor laws.
• Contribute to creating a positive and productive work environment for the entire store team.
• Analyze sales data and reports to identify trends and opportunities for improvement.
• Act as a key holder and assume responsibility for store security and safety protocols.

Requirements

• Proven experience as an Assistant Store Manager, Supervisor, or similar retail leadership role, typically 3-5 years.
• Strong understanding of retail operations, sales techniques, and customer service principles.
• Excellent leadership, communication, and interpersonal skills.
• Ability to motivate and manage a team effectively.
• Proficiency in POS systems and basic computer skills.
• Strong organizational and time-management abilities.
• Ability to work a flexible schedule, including weekends and evenings, as needed for the Centurion store.
• A demonstrated ability to drive sales and achieve targets.
• Problem-solving skills and the ability to make sound decisions.
• High school diploma or equivalent; a degree in business or a related field is a plus.

Benefits

• Our client offers a competitive salary based on experience and performance, along with potential bonuses tied to store profitability.
• You will have opportunities for professional development and career advancement within a growing organization.
• The position includes a generous employee discount on a wide range of products.
• Health insurance benefits are available, contributing to your overall well-being.
• You will work in a dynamic and engaging retail environment in Centurion , with a supportive team and management structure.
• This hybrid role offers a balance between in-store responsibilities and potential for some remote administrative tasks, contributing to a flexible work arrangement.
• Paid time off and holiday pay are provided according to company policy.