Assistant Store Manager - Retail

Placements24; Rustenburg; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Retirement benefits

Employee discount

Career progression

Job summary

Placements24 in Rustenburg is seeking an Assistant Store Manager to support daily retail operations and lead a team to deliver excellent customer experiences.

You will assist the Store Manager with scheduling, inventory, training, and achieving sales targets, while upholding store standards and security.

This role offers a collaborative, fast-paced environment with opportunities for progression and employee benefits such as health insurance and staff discounts.

Qualifications

• Experience leading a retail team and delivering great customer service.
• Ability to manage stock and understand sales reporting.
• Familiar with POS systems and retail software.
• Strong problem-solving and communication skills.
• Demonstrated leadership and team-building capabilities.

Responsibilities

• Support the Store Manager in daily operations, including staff scheduling, inventory management, and sales performance monitoring.
• Assist in training and coaching store associates to ensure high levels of customer service and product knowledge.
• Oversee store opening and closing procedures, ensuring security and adherence to company policies.
• Handle customer inquiries and resolve complaints effectively to maintain customer satisfaction.
• Contribute to visual merchandising efforts and ensure the store is well-presented.

Skills

Retail leadership

Customer service

Problem solving

Inventory management

POS systems

Tools

POS software

Job description

About the Role

Our client is seeking a motivated and organized Assistant Store Manager to support the operations of their retail store in Rustenburg . In this role, you will assist the Store Manager in leading the team, managing daily operations, and ensuring a positive customer experience. You will play a key part in driving sales performance, upholding store standards, and developing staff. This is an excellent opportunity for an ambitious individual looking to grow their career in retail management within a supportive and customer-focused environment.

Key Responsibilities

• Support the Store Manager in daily operations, including staff scheduling, inventory management, and sales performance monitoring.
• Assist in training and coaching store associates to ensure high levels of customer service and product knowledge.
• Oversee store opening and closing procedures, ensuring security and adherence to company policies.
• Handle customer inquiries and resolve complaints effectively to maintain customer satisfaction.
• Contribute to visual merchandising efforts and ensure the store is well‑presented.

Requirements

• Previous experience in a retail supervisory or management role is essential.
• Strong leadership and team-building capabilities.
• Excellent customer service and problem-solving skills.
• Ability to manage inventory effectively and understand sales reports.
• Familiarity with point-of-sale (POS) systems and retail software.

Benefits

• Competitive salary with potential for performance-based incentives.
• Health insurance and retirement benefits.
• Significant employee discount on merchandise.
• Opportunities for career progression in the retail sector in Rustenburg .

A collaborative and fast-paced work atmosphere.