Assistant Store Manager

Placements24; Mtubatuba Local Municipality; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Staff discounts

Comprehensive training and development

Career growth opportunities

Job summary

Placements24 is seeking a proactive Assistant Store Manager for a busy Richards Bay retail location. You will assist in day-to-day operations, support sales initiatives, and uphold high standards of customer service while deputizing for the Store Manager as needed.

You will lead a small team, manage stock, and help drive store performance through effective merchandising and customer engagement. The role offers training and growth within a dynamic coastal retail setting.

Qualifications

• Experience in a supervisory or management role in retail.
• Strong understanding of retail operations and stock control.
• Excellent leadership, communication, and problem-solving abilities.

Responsibilities

• Assist Store Manager in overseeing all store operations, including sales and customer service.
• Ensure inventory accuracy through effective stock management and receiving processes.
• Support implementation of sales strategies and promotions to hit store targets.
• Train and mentor staff, promoting a positive team culture and high performance.
• Maintain store standards, including merchandising, cleanliness and appearance.

Skills

Leadership

Stock control

POS proficiency

Teamwork

Problem-solving

Tools

POS systems

Inventory management software

Job description

About the Role

Our client is seeking a proactive and detail-oriented Assistant Store Manager to support the management team in their busy retail location in Richards Bay . This role is crucial for ensuring the smooth day-to-day operation of the store, supporting sales initiatives, and maintaining high standards of customer service. You will work closely with the Store Manager, deputizing when necessary, and playing a key role in team motivation, inventory management, and operational efficiency. This is an excellent opportunity for an aspiring retail leader to develop their skills in a supportive and dynamic environment.

Key Responsibilities

• Assist the Store Manager in overseeing all store operations, including sales, customer service, and staff management.
• Ensure inventory accuracy through effective stock management, including receiving, processing, and organizing merchandise.
• Support the implementation of sales strategies and promotions to achieve store targets.
• Train and mentor new and existing staff members, promoting a positive team culture and high performance.
• Maintain store standards, including visual merchandising, cleanliness, and overall appearance.
• Handle customer inquiries and resolve issues promptly and professionally to ensure satisfaction.

Requirements

• Previous experience in a supervisory or management role within the retail industry .
• Strong understanding of retail operations, stock control, and visual merchandising principles.
• Excellent leadership, communication, and problem-solving abilities.
• Proficiency in using Point of Sale (POS) systems and inventory management software.
• Ability to work collaboratively with a team and support store objectives.
• Flexibility to work varied shifts, including weekends and holidays.

Benefits

• Competitive salary and potential for performance-based bonuses.
• Opportunities for career growth and advancement within the retail sector.
• Staff discounts on a wide range of products.
• Comprehensive training and development programs.
• A positive and collaborative work atmosphere in a key coastal retail location.