Assistant Retail Store Manager

Placements24; Stellenbosch; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Professional development

Employee discount

Supportive management team

Medical aid & retirement funds

Job summary

Placements24 is seeking an Assistant Retail Store Manager for our Stellenbosch location. You will support the Store Manager with daily operations, lead a sales team, and maintain exceptional customer service.

The role emphasizes staff development, performance management, and delivering a customer-centric shopping experience. The successful candidate will drive sales, uphold store standards, and contribute to inventory accuracy and visual merchandising.

Qualifications

• Retail supervisory or management experience required.
• Strong leadership and team-building skills.
• Excellent customer service and communication.
• Proficiency with POS systems and retail software.
• Ability to work flexible hours, including weekends and evenings.

Responsibilities

• Assist the Store Manager with daily operations and staff scheduling.
• Lead and motivate the sales team to hit and exceed targets.
• Provide outstanding customer service and resolve escalated issues.
• Ensure compliance with store policies and visual merchandising standards.
• Assist with inventory, stock takes, and loss prevention.

Job description

About the Role

Our client is seeking a motivated and experienced Assistant Retail Store Manager to support the Store Manager in their Stellenbosch location. This role involves assisting with the day-to-day operations, leading the sales team, and ensuring a high standard of customer service. You will play a key role in driving sales, managing staff performance, and maintaining store presentation. This is a fantastic opportunity for an aspiring retail leader to gain valuable experience, develop management skills, and contribute to the success of a vibrant retail environment, fostering a customer-centric approach and supporting team growth.

Key Responsibilities

• Assist the Store Manager in all operational duties, including staff scheduling and performance monitoring.
• Supervise and motivate the retail sales team to meet and exceed sales targets.
• Provide exceptional customer service and handle escalated customer issues.
• Ensure compliance with store policies, procedures, and visual merchandising standards.
• Contribute to inventory management, including stock takes and loss prevention efforts.

Requirements

• Previous experience in a retail supervisory or management role.
• Strong leadership and team-building capabilities.
• Excellent customer service and communication skills.
• Proficiency in retail sales techniques and POS systems.
• Ability to work flexible hours, including weekends and evenings.

Benefits

• Competitive salary and performance incentives.
• Opportunities for professional development and career advancement.
• Generous employee discount on merchandise.
• A dynamic and supportive retail management team.
• Contribution to medical aid and retirement funds.